it seems like this could be read as a negative (e.g. people don’t feel welcome by the existing community, while the latter sounds quite positive—people are happy with the way the community influences and want more of it?
A lot of the ratings/comments were ambivalent in this way. This was in response to the question “Why did you give the two ratings [1-10] above?” rather than something like “Why did you give a positive/negative rating?” A lot of comments, were of the form “The community is great, but it should do more...”
Mean satisfaction ratings for people within the “More community/influence” category were 7.255 and mean satisfaction ratings overall were 7.259 (i.e. very similar).
A lot of the ratings/comments were ambivalent in this way. This was in response to the question “Why did you give the two ratings [1-10] above?” rather than something like “Why did you give a positive/negative rating?” A lot of comments, were of the form “The community is great, but it should do more...”
Mean satisfaction ratings for people within the “More community/influence” category were 7.255 and mean satisfaction ratings overall were 7.259 (i.e. very similar).