Adding another comment testifying to the value of Jonathan’s work:
I worked at Trajan House for a few months before he started (but left ~as he was taking on the role). I’ve had the opportunity to visit a couple times since then, and the impact of Jonathan’s work is /extremely/ obvious to me. Every issue I’d had with the office was fixed (as far as I could tell), plus a lot more things that I hadn’t even thought could be improved. It’s a totally different place!
Adding another comment testifying to the value of Jonathan’s work:
I worked at Trajan House for a few months before he started (but left ~as he was taking on the role). I’ve had the opportunity to visit a couple times since then, and the impact of Jonathan’s work is /extremely/ obvious to me. Every issue I’d had with the office was fixed (as far as I could tell), plus a lot more things that I hadn’t even thought could be improved. It’s a totally different place!