What the agent said is false. Here’s the relevant webpages from earlier today, and a screenshot:
https://webcache.googleusercontent.com/search?q=cache:MPVj5jFQq6IJ:https://promos.sportsbook.fanduel.com/promotion%3FpromoCode%3DRF1000AS%26hideFooter%3Dtrue%26hideHeader%3Dtrue+&cd=12&hl=en&ct=clnk&gl=us
https://webcache.googleusercontent.com/search?q=cache:1QyLKt7hvdcJ:https://support.fanduel.com/s/article/What-is-the-1000-Risk-Free-Bet+&cd=1&hl=en&ct=clnk&gl=us
https://webcache.googleusercontent.com/search?q=cache:HHeBLwMgPXkJ:https://support.fanduel.com/s/article/Do-I-Need-a-Promocode-for-the-Risk-Free-Bet-Promotion+&cd=16&hl=en&ct=clnk&gl=us
https://webcache.googleusercontent.com/search?q=cache:CGpGKkaSNWYJ:https://support.fanduel.com/s/article/I-m-New-to-Sportsbook-Are-There-Any-First-Time-Deposit-Offers-Risk-Free+&cd=5&hl=en&ct=clnk&gl=us
https://imgur.com/a/rgIfP81
That said something is going on, because all these pages have been taken down. That said, I don’t see how they can change this after the fact, given you betted when it was going on and well documented.
Thanks. I sent them this and chatted more but they stuck with their story and I don’t think I’ll be getting any other reimbursement.
Personally I I’d dispute the charge with my bank in that instance
Won the Paypal dispute :)
FanDuel ended up crediting my account after doing the same thing, and then reaching out to them on Twitter.
What the agent said is false. Here’s the relevant webpages from earlier today, and a screenshot:
https://webcache.googleusercontent.com/search?q=cache:MPVj5jFQq6IJ:https://promos.sportsbook.fanduel.com/promotion%3FpromoCode%3DRF1000AS%26hideFooter%3Dtrue%26hideHeader%3Dtrue+&cd=12&hl=en&ct=clnk&gl=us
https://webcache.googleusercontent.com/search?q=cache:1QyLKt7hvdcJ:https://support.fanduel.com/s/article/What-is-the-1000-Risk-Free-Bet+&cd=1&hl=en&ct=clnk&gl=us
https://webcache.googleusercontent.com/search?q=cache:HHeBLwMgPXkJ:https://support.fanduel.com/s/article/Do-I-Need-a-Promocode-for-the-Risk-Free-Bet-Promotion+&cd=16&hl=en&ct=clnk&gl=us
https://webcache.googleusercontent.com/search?q=cache:CGpGKkaSNWYJ:https://support.fanduel.com/s/article/I-m-New-to-Sportsbook-Are-There-Any-First-Time-Deposit-Offers-Risk-Free+&cd=5&hl=en&ct=clnk&gl=us
https://imgur.com/a/rgIfP81
That said something is going on, because all these pages have been taken down. That said, I don’t see how they can change this after the fact, given you betted when it was going on and well documented.
Thanks. I sent them this and chatted more but they stuck with their story and I don’t think I’ll be getting any other reimbursement.
Personally I I’d dispute the charge with my bank in that instance
Won the Paypal dispute :)
FanDuel ended up crediting my account after doing the same thing, and then reaching out to them on Twitter.