Thanks for sharing that post, I thought it provided good insight into how you’re thinking about reputational risk. I did come away from the post wondering why the proposed reputational risk management method doesn’t appear more widespread across competitive firms if it has an edge on the traditional approach.
I don’t know if I understand/​agree with your comparison of CEA to Yudkowsky. CEA, as the steward of much of the EA community’s infrastructure, has a lot of authority and responsibility for this community and its people. In order to maintain peoples’ trust and confidence to do that well, I suspect it’s necessary for it to observe a quite conservative form of message discipline that’s more consistent with traditional PR than the other strategy that the post you shared mentions. I can think of a couple examples where I don’t agree with a communications decision I’ve heard of them making, but I don’t think Yudkowsky’s approach that you gesture to would be the right direction to move. Maybe looking to the ways organizations like universities and churches succeed and fail with communications would provide more useful comparisons.
For individuals or organizations that don’t have responsibility for community stewardship, I agree with the praise you give of Yudkowsky’s approach.
Thanks for sharing that post, I thought it provided good insight into how you’re thinking about reputational risk. I did come away from the post wondering why the proposed reputational risk management method doesn’t appear more widespread across competitive firms if it has an edge on the traditional approach.
I don’t know if I understand/​agree with your comparison of CEA to Yudkowsky. CEA, as the steward of much of the EA community’s infrastructure, has a lot of authority and responsibility for this community and its people. In order to maintain peoples’ trust and confidence to do that well, I suspect it’s necessary for it to observe a quite conservative form of message discipline that’s more consistent with traditional PR than the other strategy that the post you shared mentions. I can think of a couple examples where I don’t agree with a communications decision I’ve heard of them making, but I don’t think Yudkowsky’s approach that you gesture to would be the right direction to move. Maybe looking to the ways organizations like universities and churches succeed and fail with communications would provide more useful comparisons.
For individuals or organizations that don’t have responsibility for community stewardship, I agree with the praise you give of Yudkowsky’s approach.