Thanks! How can an org give ops staff more freedom and involvement-if-they-want-it? What are some classic mistakes to avoid?
There are a few ways which allow me to get involved in other areas of our organization:
All of our Lead staff have weekly meetings, so in those meetings I can reflect on questions other Leads bring to the group, contribute ideas, etc.
Our whole team tries to allow pretty good visibility of what we’re working on by keeping project- or task-related information in the appropriate place in Asana and by posting brief weekly project updates in Slack.
We have a “reciprocity” Slack channel where we can post if we’d like someone’s help on something, and that can often be someone from a different competency area than the poster’s.
We encourage staff to join projects as Scrum Master, even if the project is outside their competency area