I would add more chaotic information. I thought the phishing message that brought down the site last year was, far from being a design failure as described in the postmortem), an excellent example of emphasizing something closer to what Petrov faced. The message that brought down the site was:
You are part of a smaller group of 30 users who has been selected for the second part of this experiment. In order for the website not to go down, at least 5 of these selected users must enter their codes within 30 minutes of receiving this message, and at least 20 of these users must enter their codes within 6 hours of receiving the message. To keep the site up, please enter your codes as soon as possible. You will be asked to complete a short survey afterwards.
This includes:
Misleading information related to a job you’ve been tasked with
Time pressure
and in order to not bring down the site, you had to pause (despite the time pressure!) and question whether the information was true and worth acting on, given potentially grave consequences. This feels extremely in the spirit of the thing.
I would add more chaotic information. I thought the phishing message that brought down the site last year was, far from being a design failure as described in the postmortem), an excellent example of emphasizing something closer to what Petrov faced. The message that brought down the site was:
This includes:
Misleading information related to a job you’ve been tasked with
Time pressure
and in order to not bring down the site, you had to pause (despite the time pressure!) and question whether the information was true and worth acting on, given potentially grave consequences. This feels extremely in the spirit of the thing.