Thanks for the feedback, Michael. I have struck out the last sentence.
I think it comes from a place of bitterness about both the community health team’s inaction about this case, and what appears to be insufficient acknowledgement of the community health team’s role in allowing things to have played out the way they have. Unlike you, I no longer believe the community health team should be in a high-trust position, as that’s what contributed to this problem in the first place. If the community health team wants me to trust them going forward, I want them to show me they have a process that is at least somewhat robust to individuals making human mistakes, and not to ask me to have faith in their “hope” that they will eventually spontaneously recognize their mistakes years later, especially ones of this nature.
I don’t blame individuals for making mistakes, but I am disappointed that the comment felt more like mitigating their role here instead of acknowledgement of the problem, and wanted to point this out. I appreciate that a more empathetic approach would be reasonable; I hope you help uphold this standard to other comments and extend this empathy and support to the other women in this community.
I don’t think the thrust of this comment is wrong but I think it is unkind.
Thanks for the feedback, Michael. I have struck out the last sentence.
I think it comes from a place of bitterness about both the community health team’s inaction about this case, and what appears to be insufficient acknowledgement of the community health team’s role in allowing things to have played out the way they have. Unlike you, I no longer believe the community health team should be in a high-trust position, as that’s what contributed to this problem in the first place. If the community health team wants me to trust them going forward, I want them to show me they have a process that is at least somewhat robust to individuals making human mistakes, and not to ask me to have faith in their “hope” that they will eventually spontaneously recognize their mistakes years later, especially ones of this nature.
I don’t blame individuals for making mistakes, but I am disappointed that the comment felt more like mitigating their role here instead of acknowledgement of the problem, and wanted to point this out. I appreciate that a more empathetic approach would be reasonable; I hope you help uphold this standard to other comments and extend this empathy and support to the other women in this community.