I agree people should downvote criticism based on whether the person reached out based on their own judgements. I might have a different assessment of any given case compared to the typical EA forum voter, but people should be allowed to vote based on their own views.
I also agree that an organization has no obligation to respond to any given criticism, even if the critic did reach out in advance.
No one is having their posts deleted for not reaching out, so the choice is ultimately up to the critic.
I would distinguish between a few things:
What the moderation team considers norm-violating
What the community considers norm-violating
What the community considers ideal vs sub-optimal (but norm-compliant) criticism
I think you can downvote something that is sub-optimal but not norm-violating, although I think its debatable exactly what the balance should be, so I can see an argument that 2 and 3 kind of bleed together.
On the other hand, I think its pretty fair to want to distinguish 1 from 2⁄3, and that it is reasonable to expect a reasonable degree of clarity on 1. I think its reasonable to want to understand what the moderators consider a norm even if they won’t remove posts for violating that norm. I understand moderators can’t give 100% exact standards because then people would abuse that by tip-toeing up to the line, but I believe my questions above go to pretty fundamental aspects of the issue, they aren’t just random nitpicks.
I would also like to understand to what degree the norm in question respects some version of viewpoint neutrality. The OP to me seems to portray the ask as essentially viewpoint neutral (with-in the category of “criticism” anyway). I’m not so sure this would be the case if we really ran down the answers to my questions above. I have no problem with people up and downvoting based on non-viewpoint neutral considerations (it would be kind of crazy to do otherwise). I think moderation being highly dependent on viewpoint could be more of an issue.
I agree people should downvote criticism based on whether the person reached out based on their own judgements. I might have a different assessment of any given case compared to the typical EA forum voter, but people should be allowed to vote based on their own views.
I also agree that an organization has no obligation to respond to any given criticism, even if the critic did reach out in advance.
I would distinguish between a few things:
What the moderation team considers norm-violating
What the community considers norm-violating
What the community considers ideal vs sub-optimal (but norm-compliant) criticism
I think you can downvote something that is sub-optimal but not norm-violating, although I think its debatable exactly what the balance should be, so I can see an argument that 2 and 3 kind of bleed together.
On the other hand, I think its pretty fair to want to distinguish 1 from 2⁄3, and that it is reasonable to expect a reasonable degree of clarity on 1. I think its reasonable to want to understand what the moderators consider a norm even if they won’t remove posts for violating that norm. I understand moderators can’t give 100% exact standards because then people would abuse that by tip-toeing up to the line, but I believe my questions above go to pretty fundamental aspects of the issue, they aren’t just random nitpicks.
I would also like to understand to what degree the norm in question respects some version of viewpoint neutrality. The OP to me seems to portray the ask as essentially viewpoint neutral (with-in the category of “criticism” anyway). I’m not so sure this would be the case if we really ran down the answers to my questions above. I have no problem with people up and downvoting based on non-viewpoint neutral considerations (it would be kind of crazy to do otherwise). I think moderation being highly dependent on viewpoint could be more of an issue.