A static online survey would definitely cut down on the time investment since it will collect all the data for you, however it will definitely cut into your response rate (more clicks = more work).
It’d be interesting to test that—one factor which will cut the other way is that some people are more comfortable answering an online survey (often selecting preset answer options) rather than getting into a discussion with another human being.
It’d be interesting to test that—one factor which will cut the other way is that some people are more comfortable answering an online survey (often selecting preset answer options) rather than getting into a discussion with another human being.