If you run events with “controversial” speakers and attendees, and allow “controversial” stuff on your platform, then having critical pieces run against your business is part of the territory whether any specific article is fair or unfair.
Likewise, moderation and vetting are necessarily imprecise and error-prone; attempting to draw the line at X means that ~15% of the time you will actually draw the line at [X + 1 sd] and you’ll slide to [X + 2 sd] from time to time. I don’t know who the “one person” you are describing was, but given a near-miss on letting M.V. attend if he had bought a ticket, I’m hard pressed to see the “one person” as an extraordinarily uncommon [X + 3-4 sd] type error. It’s unlikely that there would be multiple extreme outlier misses associated with the same event. Also, I do not believe the poster characterized the problem as primarily linked to a single person who was preeminent in their problematic behavior. All that is to say that letting people like the “one person” slip through is probably not going to be rare given where you seem to have X set at the moment.
If you run events with “controversial” speakers and attendees, and allow “controversial” stuff on your platform, then having critical pieces run against your business is part of the territory whether any specific article is fair or unfair.
Likewise, moderation and vetting are necessarily imprecise and error-prone; attempting to draw the line at X means that ~15% of the time you will actually draw the line at [X + 1 sd] and you’ll slide to [X + 2 sd] from time to time. I don’t know who the “one person” you are describing was, but given a near-miss on letting M.V. attend if he had bought a ticket, I’m hard pressed to see the “one person” as an extraordinarily uncommon [X + 3-4 sd] type error. It’s unlikely that there would be multiple extreme outlier misses associated with the same event. Also, I do not believe the poster characterized the problem as primarily linked to a single person who was preeminent in their problematic behavior. All that is to say that letting people like the “one person” slip through is probably not going to be rare given where you seem to have X set at the moment.