Good framing! This problem extends not just to organizations and such, but also to people’s individual intellectual processes (and really all areas of life). Like people naturally avoid “consider the opposite” type tools in their thinking. And even when it would be very revealing, people avoid thinking from other people’s perspectives.
I also think its easy to be too negative on this kind of avoidance. At a fundamental level its there for a good reason (too much feedback is overwhelming), its important to be able to be OK that you are in fact avoiding some kinds of feedback so that you can grow what you do accept.
But obviously pointing out feedback avoidance is good.
Good framing! This problem extends not just to organizations and such, but also to people’s individual intellectual processes (and really all areas of life). Like people naturally avoid “consider the opposite” type tools in their thinking. And even when it would be very revealing, people avoid thinking from other people’s perspectives.
I also think its easy to be too negative on this kind of avoidance. At a fundamental level its there for a good reason (too much feedback is overwhelming), its important to be able to be OK that you are in fact avoiding some kinds of feedback so that you can grow what you do accept.
But obviously pointing out feedback avoidance is good.