This is a good point. The Belfort et al. paper mentioned above implies that, among adolescents admitted to a certain psychiatric emergency room due to suicide concerns in 2012, at least 1% presented to the emergency room because, after communicating with a peer electronically, that peer “shared information with an adult or encouraged access to care,” which suggests there’s a fair bit of informal suicide prevention being done online that could potentially be disrupted by the knowledge of an automated service (though I guess texts also fall under “electronic means”).
This is a good point. The Belfort et al. paper mentioned above implies that, among adolescents admitted to a certain psychiatric emergency room due to suicide concerns in 2012, at least 1% presented to the emergency room because, after communicating with a peer electronically, that peer “shared information with an adult or encouraged access to care,” which suggests there’s a fair bit of informal suicide prevention being done online that could potentially be disrupted by the knowledge of an automated service (though I guess texts also fall under “electronic means”).