Strongly agree with the bit about My Giving at the end. Do you have any insight into the sign-up rates at all? I have two thoughts that might improve it but seem tangentially relevant for people who have literally never signed in. I’ll post them anyway:
Recently I was filling in some donations and noticed a bug in how recurring donations are treated; I didn’t know who to contact about this and there’s nothing on the page pointing me to a feedback form I can fill in. I then forgot about it until reading this post. AFAIK the bug still exists. Obviously most people will never fill in forms, but it’s probably worthwhile for the people who will to have easy access to one?
Having some simple way* of uploading multiple donations would save me personally a ton of time. I already keep my donations in a spreadsheet (technically in the UK higher rate taxpayers have to keep records for several years for tax reasons, although I’m sure many don’t). and manually transcribing them is time-consuming and error-prone. I can imagine this is tricky though, so it’s probably not worth spending time on if nobody else cares.
Hi! Thanks for those ideas. I wasn’t quite sure what you meant about insights into sign-up rates? Around 55% of members have recorded at least some information in My Giving, but were you interested in some other question?
Sorry to hear there was a bug. Could you email me details if you still remember what the issue was? (alison.woodman[at]givingwhatwecan.org) Having some easy way for users to feedback seems very sensible—we’ll look into adding this
This could be good, though I imagine it would be somewhat trickier. Will add it to our list of potential web improvements. I doubt you’d be the only person who finds this useful, since I know there are other people who keep track in spreadsheets too.
Thanks again :)
Strongly agree with the bit about My Giving at the end. Do you have any insight into the sign-up rates at all? I have two thoughts that might improve it but seem tangentially relevant for people who have literally never signed in. I’ll post them anyway:
Recently I was filling in some donations and noticed a bug in how recurring donations are treated; I didn’t know who to contact about this and there’s nothing on the page pointing me to a feedback form I can fill in. I then forgot about it until reading this post. AFAIK the bug still exists. Obviously most people will never fill in forms, but it’s probably worthwhile for the people who will to have easy access to one?
Having some simple way* of uploading multiple donations would save me personally a ton of time. I already keep my donations in a spreadsheet (technically in the UK higher rate taxpayers have to keep records for several years for tax reasons, although I’m sure many don’t). and manually transcribing them is time-consuming and error-prone. I can imagine this is tricky though, so it’s probably not worth spending time on if nobody else cares.
Hi! Thanks for those ideas. I wasn’t quite sure what you meant about insights into sign-up rates? Around 55% of members have recorded at least some information in My Giving, but were you interested in some other question?
Sorry to hear there was a bug. Could you email me details if you still remember what the issue was? (alison.woodman[at]givingwhatwecan.org) Having some easy way for users to feedback seems very sensible—we’ll look into adding this
This could be good, though I imagine it would be somewhat trickier. Will add it to our list of potential web improvements. I doubt you’d be the only person who finds this useful, since I know there are other people who keep track in spreadsheets too. Thanks again :)