Great question! Collecting this information was not cumbersome. It was collected after 3 months of working with us, so some of the answers were recollections of past experiences, so it might not have been what was 100% felt in the moment. If we had record of initial thoughts (via recorded check-ins or if he kept a journal) that would have been useful. As for future hires, might be worthwhile for an external party to conduct the research so there is less bias when reporting.
Great question! Collecting this information was not cumbersome. It was collected after 3 months of working with us, so some of the answers were recollections of past experiences, so it might not have been what was 100% felt in the moment. If we had record of initial thoughts (via recorded check-ins or if he kept a journal) that would have been useful. As for future hires, might be worthwhile for an external party to conduct the research so there is less bias when reporting.