Perhaps a possible forum feature suggestion : prompting people in the open thread to ask the librarians a question, or have a pop-up for new users pointing them to the service. Could be interesting to run some tests and see what kinds of questions come up.
Perhaps a possible forum feature suggestion : prompting people in the open thread to ask the librarians a question, or have a pop-up for new users pointing them to the service. Could be interesting to run some tests and see what kinds of questions come up.
Cool idea, we probably want to select more aggressively for newer community members as well. I’ll make a note to investigate this further next week,