There are benefit of having this discussion in public, regardless of how responsive OpenPhil staff are.
I agree. I was not clear. I meant that, for this case, I think “public criticism after private criticism” > “public criticism before private criticism” > “public criticism without private criticism” > “private criticism without public criticism”. So I am glad you commented if the alternative was no comment at all.
I get from your response that you think 45% is good response record, but that depends on how you look at it. In the reference class of major grantmakers it’s not bad, and don’t think OpenPhil is dong something wrong for not responding to more email.
Yes, I would say the response rate is good enough to justify getting in touch (unless we are talking about people who consistently did not reply to past emails). At the same time, I actually think people at Open Phil might be doing something wrong by not replying to some of my emails assuming they read them, because it is possible to reply to an email in 10 s. For example, by saying something like “Thanks. Sorry, but I do not plan to look into this.”. I guess people assume this is as bad or worse than no reply, but I would rather have a short reply, so I suppose I should clarify this in future emails.
I agree. I was not clear. I meant that, for this case, I think “public criticism after private criticism” > “public criticism before private criticism” > “public criticism without private criticism” > “private criticism without public criticism”. So I am glad you commented if the alternative was no comment at all.
Yes, I would say the response rate is good enough to justify getting in touch (unless we are talking about people who consistently did not reply to past emails). At the same time, I actually think people at Open Phil might be doing something wrong by not replying to some of my emails assuming they read them, because it is possible to reply to an email in 10 s. For example, by saying something like “Thanks. Sorry, but I do not plan to look into this.”. I guess people assume this is as bad or worse than no reply, but I would rather have a short reply, so I suppose I should clarify this in future emails.