People can still use the forum to submit questions.
Above I didn’t mean to suggest that I was reacting to Ian’s message and had taken the action to add the question to our system after seeing the message above. I had already added the question (and will continue to add any questions submitted on the forum), we are just running a bit slow at the moment.
I’ve added your question to our system, but our turnaround time is a bit slow at the moment.
I’ll make sure that answers include
(EA Librarian)
At the start so you know it has been answered by the librarians.
Are questions asked via the tag going to be added to your system going forward or should people stop using that route?
People can still use the forum to submit questions.
Above I didn’t mean to suggest that I was reacting to Ian’s message and had taken the action to add the question to our system after seeing the message above. I had already added the question (and will continue to add any questions submitted on the forum), we are just running a bit slow at the moment.