If someone claims to have competencies A-F required to be an operation manager, they should have some way of proving that they actually have competencies A-F. A great way for them to prove this is to have 4 years of experience as Operations Manager. In fact, I struggle to think of a better way to prove this, and obviously a person with experience is preferable to someone with no experience for all kind of reasons (they have encountered all the little errors, etc). As a bonus, somebody outside of your personal bubble has trusted this person.
EA should be relying on more subject matter experience, not less.
If someone claims to have competencies A-F required to be an operation manager, they should have some way of proving that they actually have competencies A-F. A great way for them to prove this is to have 4 years of experience as Operations Manager. In fact, I struggle to think of a better way to prove this, and obviously a person with experience is preferable to someone with no experience for all kind of reasons (they have encountered all the little errors, etc). As a bonus, somebody outside of your personal bubble has trusted this person.
EA should be relying on more subject matter experience, not less.