Thanks for the helpful feedback, Mike! I just updated the website to improve the language based on your recommendation. Here’s what I put:
EDIT/UPDATE 12/2/2019:
Facebook eliminated the “Confirm Your Donation” prompt this morning, so we made the following change:
New version:
Last year the matching funds ran out in 15 seconds. We expect it to run out much faster this year. We recommend clicking clicking the green “Donate” button within the first second after the match start time of December 3rd, 2019, at 08:00:00am EST (05:00:00am PST).
Old version:
Last year the matching funds ran out in 15 seconds. We expect it to run out much faster this year. We recommend starting the donation process early and clicking the green “Donate” button on your $500+ donation prior to the official match start, that way you can finalize your donation with one click by clicking the final gray “Donate” buttonwithin the first second after the match start time of December 3rd, 2019, at 08:00:00am EST (05:00:00am PST).
Speed. Per our instructions, fill out your donation early so you can calmly finalize your donation with one click by clicking the green “Donate” button within the first second of the start of the match.
In 2017, the match lasted 86 seconds; in 2018, it lasted 15 seconds; this year we expect it to run out much faster, plausibly in one second (personal median estimate: ~4 seconds).
Thanks for the helpful feedback, Mike! I just updated the website to improve the language based on your recommendation. Here’s what I put:
EDIT/UPDATE 12/2/2019:
Facebook eliminated the “Confirm Your Donation” prompt this morning, so we made the following change:
New version:
Old version:
Perhaps also edit this EA Forum post to make it clear that it’s easier than people might think?
Thanks, done. Updated it to:
Speed. Per our instructions, fill out your donation early so you can calmly finalize your donation with one click by clicking the green “Donate” button within the first second of the start of the match.
In 2017, the match lasted 86 seconds; in 2018, it lasted 15 seconds; this year we expect it to run out much faster, plausibly in one second (personal median estimate: ~4 seconds).