And how counterfactual were the (quality) referrals—are the resulting advising sessions unlikely to have ever happened otherwise, or would it be more appropriate to categorize most referrals as causing certain people to receive advising services sooner than they otherwise would have?
And how counterfactual were the (quality) referrals—are the resulting advising sessions unlikely to have ever happened otherwise, or would it be more appropriate to categorize most referrals as causing certain people to receive advising services sooner than they otherwise would have?