Right, other ways I’ve heard this described is operations is Business as Usual (BAU) and projects have a start date and end date. I’ve seen this important distinction when it comes to budgeting as BAU will be funded first with a certain % uplift of last year’s spend. Project costs tend to be more of a stab in the dark as it will be something that hasn’t been done in this iteration before (e.g. this location or population segment) and whatever will fit in the remaining budget plays a large selection factor.
Now programs....that’s like having your cake and eating it too.
Right, other ways I’ve heard this described is operations is Business as Usual (BAU) and projects have a start date and end date. I’ve seen this important distinction when it comes to budgeting as BAU will be funded first with a certain % uplift of last year’s spend. Project costs tend to be more of a stab in the dark as it will be something that hasn’t been done in this iteration before (e.g. this location or population segment) and whatever will fit in the remaining budget plays a large selection factor.
Now programs....that’s like having your cake and eating it too.