Thanks for reporting this. You found an issue that occurred when we converted data from years to hours and somehow overlooked the place in the code where that was generated. It is fixed now. The intended range is half a minute to 37 minutes, with a mean of a little under 10. I’m not entirely sure where the exact numbers for that parameter come from, since Laura Duffy produced that part of the model and has moved on to another org, but I believe it is inspired by this report. As you point out, that is less than three hours of disabling equivalent pain. I’ll have to dig deeper to figure out the rationale here.
Thanks for reporting this. You found an issue that occurred when we converted data from years to hours and somehow overlooked the place in the code where that was generated. It is fixed now. The intended range is half a minute to 37 minutes, with a mean of a little under 10. I’m not entirely sure where the exact numbers for that parameter come from, since Laura Duffy produced that part of the model and has moved on to another org, but I believe it is inspired by this report. As you point out, that is less than three hours of disabling equivalent pain. I’ll have to dig deeper to figure out the rationale here.
Thanks for the update, Derek. To give credit where it is due, it was Michael Johnston who found the issue.