I’m Ivan and I’m responsible for the systems-side of things on the CEA Events team.
I understand and share your frustration about the confusing User Interface of Swapcard’s “Update your details?” modal. This has been confusing for multiple users in the past, and is something I’ve been pushing Swapcard to improve for a while now (I even sent them an email with a screenshot of the modal we use to do this on the EA Forum — which is magnitudes better)...
If you are referring to data completed via the registration form, I can have this data re-pushed to Swapcard for you so that you don’t have to re-type it (note that you’ll need to select the “Accept new data” option for this to work). The reason this whole thing exists is because of GDPR and so we can’t technically edit user profile data without their consent.
If you encountered the modal after filling out your profile on Swapcard, then please let me know — as this would indicate that the modal is showing at the wrong time, and I can follow up with Swapcard about this.
Hi Quinn,
I’m Ivan and I’m responsible for the systems-side of things on the CEA Events team.
I understand and share your frustration about the confusing User Interface of Swapcard’s “Update your details?” modal. This has been confusing for multiple users in the past, and is something I’ve been pushing Swapcard to improve for a while now (I even sent them an email with a screenshot of the modal we use to do this on the EA Forum — which is magnitudes better)...
If you are referring to data completed via the registration form, I can have this data re-pushed to Swapcard for you so that you don’t have to re-type it (note that you’ll need to select the “Accept new data” option for this to work). The reason this whole thing exists is because of GDPR and so we can’t technically edit user profile data without their consent.
If you encountered the modal after filling out your profile on Swapcard, then please let me know — as this would indicate that the modal is showing at the wrong time, and I can follow up with Swapcard about this.
Hope this helps!