Appreciate this update! > NPS [...] violates survey best practices.Agree. For our EA retreats in Germany, we’ve also always just used the mean. I’m surprised that NPS is so widely used in industry.
Appreciate this update!
> NPS [...] violates survey best practices.
Agree. For our EA retreats in Germany, we’ve also always just used the mean. I’m surprised that NPS is so widely used in industry.