As mentioned, I agree about the visibility of FAQs. We now have an FAQ section on every event page (instead of one FAQ tucked away on the site). The application form now also has some tips such as “A common reason applications are rejected is because they contain insufficient relevant information, so we suggest you err on the side of writing too much rather than too little”
This is all work in progress, and we’ll consider adding some more detail based on your points in this post. Thanks!
And thanks again for writing this post, we really appreciate your feedback here :)
Re: your general thoughts and a general response.
As mentioned, I agree about the visibility of FAQs. We now have an FAQ section on every event page (instead of one FAQ tucked away on the site). The application form now also has some tips such as “A common reason applications are rejected is because they contain insufficient relevant information, so we suggest you err on the side of writing too much rather than too little”
This is all work in progress, and we’ll consider adding some more detail based on your points in this post. Thanks!
And thanks again for writing this post, we really appreciate your feedback here :)