Hey Johannes, I don’t have ideas for a strictly speaking EA org, but here are some examples where chat bots have helped in public/social sector or humanitarian contexts—perhaps they can give you some ideas on NGO partners who may benefit:
• DoNotPay, a “robot lawyer” app that uses NLP models to provide legal advice to users, has assisted people with asylum applications in the US and Canada • HelloVote, which helps voters find voting information and sends reminders to vote • UNICEF’s U-Report collects opinions from marginalized communities from around the world, which can provide information relevant for decisions by governments and non-profits • Raheem.ai allows people across the US to report on police conduct and partners with communities to use data collected to hold police accountable • GYANT, a chat bot that provides diagnosis and advice based on symptoms reported, including assessing the likelihood that someone has COVID-19 and Zika • Praekelt, a South African non-profit, has a few mobile health programs, including HealthConnect which has provided information on COVID-19 (some NLP elements), and MomConnect, an SMS-based help desk to provide health advice to new mothers (no NLP elements so far but it is being explored; languages are not English)
Hey Johannes, I don’t have ideas for a strictly speaking EA org, but here are some examples where chat bots have helped in public/social sector or humanitarian contexts—perhaps they can give you some ideas on NGO partners who may benefit:
• DoNotPay, a “robot lawyer” app that uses NLP models to provide legal advice to users, has assisted people with asylum applications in the US and Canada
• HelloVote, which helps voters find voting information and sends reminders to vote
• UNICEF’s U-Report collects opinions from marginalized communities from around the world, which can provide information relevant for decisions by governments and non-profits
• Raheem.ai allows people across the US to report on police conduct and partners with communities to use data collected to hold police accountable
• GYANT, a chat bot that provides diagnosis and advice based on symptoms reported, including assessing the likelihood that someone has COVID-19 and Zika
• Praekelt, a South African non-profit, has a few mobile health programs, including HealthConnect which has provided information on COVID-19 (some NLP elements), and MomConnect, an SMS-based help desk to provide health advice to new mothers (no NLP elements so far but it is being explored; languages are not English)