Regarding your NPS of 74: I think thatâs quite good; this page describes an NPS of 60+ as âvery, very special, your only daughter probably just got marriedâ.
âWe sent a lot of emails in the few weeks leading up to the summit, with various actions for participants to take, and that seemed like a good way to build enthusiasm /â engagement.â â could you say more about what you asked the attendees to do?
I recently found out about Gather and was also pretty impressed. Do you happen to have filled out versions of the worksheets you could share? Iâd be particularly interested in the âdesignerâs agendaâ you came up with
Could you say more about what you asked the attendees to do?
Sure! I looked through our emails and found the following messages to attendees:
T-(1 month to 1 week): âCatalyst Biosummit: Youâre In!â was a generic reminder /â acceptance email asking people to confirm their attendance and register e.g. dietary preferences
(lots of emails with the most engaged applicants asking them to give lightning talks and host design jam groups)
T-7 Days: âGet ready to participate in Catalystâ: sent out full agenda and logistics. Prompted attendees to sign up for meetups and share anything that might facilitate full participation (we noted that the venue had a gender-neutral restroom and gave the example of âspace for lactationâ as an accessibility need weâd be happy to meet if we were made aware of it)
T-4 Days: âStart shaping your Catalyst experienceâ prompted attendees to sign up for a design jam group, join the Slack, schedule breakout rooms and make a list of their goals for the day.
T-2 Days: âSign up for your Catalyst design jam group todayâ reminded people to sign up for a design group (noting that weâd by default be randomly assigning everyone except invited speakers to groups early the next morning, and noting that people could opt out of this by replying to the email)
T-1 Day: âSee you at Catalyst tomorrowâ more of a logistical email (e.g. here is when and where you should show up) but included links to design jam briefs, the full agenda, and notes on how to recognize organizers in case an uncomfortable incident needed to be reported
Do you happen to have filled out versions of the worksheets you could share?
No, alas; we only found Gather a few weeks before the event, at which point the schedule was largely finalized. But it was very clear that it would have been super useful to us if weâd found it earlier on.
Congratulations on such a successful event!
Regarding your NPS of 74: I think thatâs quite good; this page describes an NPS of 60+ as âvery, very special, your only daughter probably just got marriedâ.
âWe sent a lot of emails in the few weeks leading up to the summit, with various actions for participants to take, and that seemed like a good way to build enthusiasm /â engagement.â â could you say more about what you asked the attendees to do?
I recently found out about Gather and was also pretty impressed. Do you happen to have filled out versions of the worksheets you could share? Iâd be particularly interested in the âdesignerâs agendaâ you came up with
Sure! I looked through our emails and found the following messages to attendees:
T-(1 month to 1 week): âCatalyst Biosummit: Youâre In!â was a generic reminder /â acceptance email asking people to confirm their attendance and register e.g. dietary preferences
(lots of emails with the most engaged applicants asking them to give lightning talks and host design jam groups)
T-7 Days: âGet ready to participate in Catalystâ: sent out full agenda and logistics. Prompted attendees to sign up for meetups and share anything that might facilitate full participation (we noted that the venue had a gender-neutral restroom and gave the example of âspace for lactationâ as an accessibility need weâd be happy to meet if we were made aware of it)
T-4 Days: âStart shaping your Catalyst experienceâ prompted attendees to sign up for a design jam group, join the Slack, schedule breakout rooms and make a list of their goals for the day.
T-2 Days: âSign up for your Catalyst design jam group todayâ reminded people to sign up for a design group (noting that weâd by default be randomly assigning everyone except invited speakers to groups early the next morning, and noting that people could opt out of this by replying to the email)
T-1 Day: âSee you at Catalyst tomorrowâ more of a logistical email (e.g. here is when and where you should show up) but included links to design jam briefs, the full agenda, and notes on how to recognize organizers in case an uncomfortable incident needed to be reported
No, alas; we only found Gather a few weeks before the event, at which point the schedule was largely finalized. But it was very clear that it would have been super useful to us if weâd found it earlier on.