I think if you experience EA primarily through the forum, you can end up feeling like âwow, EA has a lot of criticism in it, it should have more doingâ. But thereâs a strong selection effect: most of the doing is not on the forum, but most of the criticism is. The forum is an appropriate venue for criticism, and usually isnât an appropriate venue for doing.
Iâd probably go so far as to say that if Iâm writing down a list of the key, essential purposes that the Forum serves, criticism is going to be one of them, probably like⌠one of the top four, alongside news, socialising, and the pretty small amount of âdoingâ that can be done through text conversation with other people.
From the other end, if you have a piece of criticism, and you ask âwhat kind of venue or environment would be ideal for this?â then I think the Forum is not only a place for criticism but usually the place for it, because of the breadth of audience and the shared infrastructure of norms, moderation, and archival /â organization (e.g. tags).
So, thereâs a lot of criticism here, and a lot of the best posts here are criticism. This just seems fine to me, and not an indication that somethingâs wrong. The EA forum is just a part of what the EA community is, and itâs naturally always going to be the most criticism-heavy part.
(this point is different enough I decided to make a separate comment for it)
I feel like when people talk about criticism on the Forum, they often point to how it can be very emotionally difficult for the person being criticised, and then I feel like they stop and say âthis means thereâs something wrong with how we do criticism, and we should change it until itâs not like thisâ.
I think this is overly optimistic. I find it highly implausible that thereâs some way we could be, some tone we could set, that would make criticism not hurt. It hurts to be wrong, and it hurts more to hear this from other people, and it hurts more if youâre hearing it unexpectedly. These pains are dramatically worsened by hostility or insensitivity or other markers of bad criticism, but even if you do everything youâre supposed to in tone and delivery, the truth is going to hurt, and sometimes itâs going to hurt a lot.
So, even perfect criticism hurts. Moreover, itâs highly implausible that we can aspire to perfect criticism, or a particularly great approximation to it. Anywhere on the forum, people get misread, people fail to make their point clearly, people have tricky and complex ideas that take a lot of digesting to make sense. In criticism, all of that happens in an emotionally volatile environment. It takes a lot of discipline to stay friendly in that context, and I donât think the fact that it sometimes doesnât happen is a uniquely EA failure. No-one anywhere has criticism that stays clean and charitable all the time. If youâre thinking âhow are we going to ensure that bad ideas donât absorb attention and funding and other resources that could have gone to good ideasâ, I really struggle to imagine a system that always avoids arguments and hostility, and I think the EA forum honestly does better than the peers I can think of.
Weâre all here to do things we think are important and high-stakes, involving the suffering of those we care about. Itâs going to be emotionally fraught. People who write critical comments should try hard to do so in a way that minimises the harm they cause. IMO there should also be more said on the Forum about how people can receive criticism in a way that minimises harm (primarily to them, but perhaps also to others). I do think that âsometimes just ignore the criticismâ is good advice, actually. But I donât think we should aspire to âpeople arenât upset by what is said on the Forumâ, or âposting about your project on the Forum doesnât make you anxiousâ. Reduce these things as much as possible, but be realistic about how much is possible.
No desire to close down ideas for how to make things better. Please do continue to think and talk about whether criticism on the Forum could be done better. But I want better indicators of disease than âpeople are hurt when other people tell them they donât like their workâ.