On one hand, I think that’s a lovely and important sentiment. This community does get bogged down in certain kinds of criticism and theorizing, and likewise can miss out on recognizing the good achieved.
On the other, ignoring “controversial achievements” is… well. A rather slippery concept; what’s controversial to one might be great to another.
Thank you being willing to respond with actual words and not just voting.
While I am unaware of any actual studies supporting it (indeed, the nature of the problem makes it rather resistant to study), that statement sounds like a rephrasing or redevelopment of what’s sometimes known as Pournelle’s Iron Law of Bureaucracy:
Your last line, if I’m understanding you correctly, is to suggest that this is a good thing because of the nature of those in the second category in EA. One can imagine situations where this would be the case, such as Plato’s philosopher-kings worthy of trust.