I suppose you could think of it as a manner of degree, right? Submitting feedback, doing interviews etc. are a good start, but involve people having less of a say than either 1. being part of the conversation or 2. having decision-making power, eg through a vote. People like to feel their concerns are heard—not just in EA, but in general—and when eg. a company says “please send in this feedback form” I’m not sure many people feel as heard as if someone (important) from that company listens to you live and publicly responds.
I suppose you could think of it as a manner of degree, right? Submitting feedback, doing interviews etc. are a good start, but involve people having less of a say than either 1. being part of the conversation or 2. having decision-making power, eg through a vote. People like to feel their concerns are heard—not just in EA, but in general—and when eg. a company says “please send in this feedback form” I’m not sure many people feel as heard as if someone (important) from that company listens to you live and publicly responds.