Up until now, leaders haven’t prioritized this very highly
Hmm, this doesn’t feel true of my experience. I’m mentally running through a list of recent large-ish CEA projects, and they all involved user interviews, surveys, or both.
It’s possible that you mean something else by “meaningful dialogue”? (Or are referring to non-CEA projects?)
I suppose you could think of it as a manner of degree, right? Submitting feedback, doing interviews etc. are a good start, but involve people having less of a say than either 1. being part of the conversation or 2. having decision-making power, eg through a vote. People like to feel their concerns are heard—not just in EA, but in general—and when eg. a company says “please send in this feedback form” I’m not sure many people feel as heard as if someone (important) from that company listens to you live and publicly responds.
Hmm, this doesn’t feel true of my experience. I’m mentally running through a list of recent large-ish CEA projects, and they all involved user interviews, surveys, or both.
It’s possible that you mean something else by “meaningful dialogue”? (Or are referring to non-CEA projects?)
I suppose you could think of it as a manner of degree, right? Submitting feedback, doing interviews etc. are a good start, but involve people having less of a say than either 1. being part of the conversation or 2. having decision-making power, eg through a vote. People like to feel their concerns are heard—not just in EA, but in general—and when eg. a company says “please send in this feedback form” I’m not sure many people feel as heard as if someone (important) from that company listens to you live and publicly responds.