Thanks for your question, Tiresias. We appreciate people coming to us with concerns, and we absolutely don’t want to disincentive people from doing so. And we know that people usually aren’t at their best when they’re in the midst of stressful situations.
However, we don’t think it’s a workable policy to promise never to take action against people who come to us. Many concerns we get involve two or more people who each have complaints about the other’s actions. In those cases, we don’t want to unfairly advantage the side of the person who raises the topic with us first. Or there could be a concern separate from the problem the person reported. So we have to balance these two considerations.
Thanks for the honest and thoughtful response. I have a couple follow up questions. Since this does occur, I think it would be useful for the community to know what risks they are taking if they choose to report to the CH team.
I am reading what you stated as “reporting something to us does not mean that we will never take action against the person who reported to us.” I see two possible scenarios here, so want to get clarification on what you mean.
One scenario, James reports something to you. You conclude at some point that James has engaged in misconduct, based on reports from people outside of the CH team. Maybe you collected those reports in the process of investigating James’s claim. Maybe someone just separately came to you on an unrelated matter about James. Regardless, it ends up that you have some credibly allege James of misconduct, so you act on that.
Second scenario, James reports something to you. In talking to James, you find him to be abrasive, unreasonable, and generally quite unpleasant to interact with. You grow to have serious concerns about him based on how he’s interacted with you. He’s not engaged in any misconduct (eg, he’s not sexualy harassing you or anything), just generally displaying an unstable personality. You do not receive any reports of misconduct against James.
Have you taken action against someone like “James” in either scenario? Or just in the first scenario?
My second question is: Would it be possible for you to share the percentage of time you’ve taken action against a reporter over the last, say, 5 years?
Thanks again.
P.S. This whole OCB scenario seems like it would be very hard, Julia, and I really appreciate how forthcoming you have been about it. While you admit to making mistakes, I hope the wider community sees that the real mistakes in the CH’s response came from flawed processes more than from any one individual. We all make mistakes in our jobs, and unfortunately yours are publicized more than most. It’s a tough job and I wish you the best
Thanks for your question, Tiresias. We appreciate people coming to us with concerns, and we absolutely don’t want to disincentive people from doing so. And we know that people usually aren’t at their best when they’re in the midst of stressful situations.
However, we don’t think it’s a workable policy to promise never to take action against people who come to us. Many concerns we get involve two or more people who each have complaints about the other’s actions. In those cases, we don’t want to unfairly advantage the side of the person who raises the topic with us first. Or there could be a concern separate from the problem the person reported. So we have to balance these two considerations.
Thanks for the honest and thoughtful response. I have a couple follow up questions. Since this does occur, I think it would be useful for the community to know what risks they are taking if they choose to report to the CH team.
I am reading what you stated as “reporting something to us does not mean that we will never take action against the person who reported to us.” I see two possible scenarios here, so want to get clarification on what you mean.
One scenario, James reports something to you. You conclude at some point that James has engaged in misconduct, based on reports from people outside of the CH team. Maybe you collected those reports in the process of investigating James’s claim. Maybe someone just separately came to you on an unrelated matter about James. Regardless, it ends up that you have some credibly allege James of misconduct, so you act on that.
Second scenario, James reports something to you. In talking to James, you find him to be abrasive, unreasonable, and generally quite unpleasant to interact with. You grow to have serious concerns about him based on how he’s interacted with you. He’s not engaged in any misconduct (eg, he’s not sexualy harassing you or anything), just generally displaying an unstable personality. You do not receive any reports of misconduct against James.
Have you taken action against someone like “James” in either scenario? Or just in the first scenario?
My second question is: Would it be possible for you to share the percentage of time you’ve taken action against a reporter over the last, say, 5 years?
Thanks again.
P.S. This whole OCB scenario seems like it would be very hard, Julia, and I really appreciate how forthcoming you have been about it. While you admit to making mistakes, I hope the wider community sees that the real mistakes in the CH’s response came from flawed processes more than from any one individual. We all make mistakes in our jobs, and unfortunately yours are publicized more than most. It’s a tough job and I wish you the best