Thanks for posting this. I definitely understand the cognitive dissonance between guidance that encourages people to write on the Forum and a UX that isn’t intuitive for a brand new user coming from standard web tools.
The Forum team is currently hiring for a product designer, and I’m hopeful that we’ll have a chance to take a look at our information architecture and interaction design, among other things. I don’t think confusing UX should be a reason for not using a tool, even if there are various other reasons (which perhaps we should also work on).
Also, I’d note that we have a feature suggestion thread that you can use in the future for suggestions like this.
Thanks for your reply and the link. I wasn’t aware of that thread before and added a comment there now. Hope you’ll have success with the hiring process. :)
Thanks for posting this. I definitely understand the cognitive dissonance between guidance that encourages people to write on the Forum and a UX that isn’t intuitive for a brand new user coming from standard web tools.
The Forum team is currently hiring for a product designer, and I’m hopeful that we’ll have a chance to take a look at our information architecture and interaction design, among other things. I don’t think confusing UX should be a reason for not using a tool, even if there are various other reasons (which perhaps we should also work on).
Also, I’d note that we have a feature suggestion thread that you can use in the future for suggestions like this.
Thanks for your reply and the link. I wasn’t aware of that thread before and added a comment there now. Hope you’ll have success with the hiring process. :)