O: I have an impression that 80k accepted a long time ago that that wait time will just have to be pretty long.
M: I’m actually really keen to avoid us having long wait times. Career decisions are often pretty time sensitive due to application and decision deadlines.
Agreed on this prioritization, also I think both in principle (and as you noted) in practice, long wait times are highly avoidable. In principle you don’t need that much resources to turn a particularly long wait time to one that is pleasantly short, certain exigencies (eg correlated staff vacation times) aside. The mathematics of queueing theory also might be helpful here.
Agreed on this prioritization, also I think both in principle (and as you noted) in practice, long wait times are highly avoidable. In principle you don’t need that much resources to turn a particularly long wait time to one that is pleasantly short, certain exigencies (eg correlated staff vacation times) aside. The mathematics of queueing theory also might be helpful here.