Hey Yonatan, thanks very much for posting this! It’s useful for 80k to know this stuff so we can improve what we do and how we communicate about it!
Posting below a few concrete things we’re planning to do (hopefully soon) to help solve some of the issues outlined:
Better distinguishing more impactful roles
1. We plan to visually distinguish between orgs on our top recommended list (which we think are the most promising places to work in each problem area) and other orgs we list. Note: we plan to make this available as a filter & in our public API
Clearly communicating what we think (esp on how we think about career capital and direct impact)
2. We’ve updated our FAQs to outline as clearly as we can our reasons for listing roles
3. We’re updating the tagline for the job board (our current one can be improved IMO!). I’ll reply to Guy’s comment now with some more of our thinking on this..
Encouraging pushback / users to see more info on orgs
4. We plan to add a link to each org’s EA Forum page on our listings. This is the easiest way we can think of for our users to see more discussion of the orgs
5. We’re adding the new feedback form to the homepage. Also note: (1) the anonymous feedback form goes to a slack channel that we check regularly and is visible to everyone at 80k, (2) we regularly include or de-list roles based on expert views in each problem area
“We plan to visually distinguish between orgs on our top recommended list”: Yay!
“We’ve updated our FAQs”: Please note I don’t think people read your FAQ. We can make another Twitter poll to check this, or (what seems to me like best practice) - watch users browse the site without nudging them to any direction.
“We’re updating the tagline for the job board”—same as point 2: I don’t think this will solve the problem, and I’m afraid that hoping otherwise is what lead to this situation originally.
[see below]
“We plan to add a link to each org’s EA Forum page on our listings”
I endorse this, but it doesn’t solve the problem.
There is no clear place to say “I think this org isn’t impactful / is harmful”, and no clear place to check if anyone said that.
Hey Yonatan, thanks very much for posting this! It’s useful for 80k to know this stuff so we can improve what we do and how we communicate about it!
Posting below a few concrete things we’re planning to do (hopefully soon) to help solve some of the issues outlined:
Better distinguishing more impactful roles
1. We plan to visually distinguish between orgs on our top recommended list (which we think are the most promising places to work in each problem area) and other orgs we list. Note: we plan to make this available as a filter & in our public API
Clearly communicating what we think (esp on how we think about career capital and direct impact)
2. We’ve updated our FAQs to outline as clearly as we can our reasons for listing roles
3. We’re updating the tagline for the job board (our current one can be improved IMO!). I’ll reply to Guy’s comment now with some more of our thinking on this..
Encouraging pushback / users to see more info on orgs
4. We plan to add a link to each org’s EA Forum page on our listings. This is the easiest way we can think of for our users to see more discussion of the orgs
5. We’re adding the new feedback form to the homepage. Also note: (1) the anonymous feedback form goes to a slack channel that we check regularly and is visible to everyone at 80k, (2) we regularly include or de-list roles based on expert views in each problem area
<3
0. Communicating your plans: I endorse this!
“We plan to visually distinguish between orgs on our top recommended list”: Yay!
“We’ve updated our FAQs”: Please note I don’t think people read your FAQ. We can make another Twitter poll to check this, or (what seems to me like best practice) - watch users browse the site without nudging them to any direction.
“We’re updating the tagline for the job board”—same as point 2: I don’t think this will solve the problem, and I’m afraid that hoping otherwise is what lead to this situation originally.
[see below]
“We plan to add a link to each org’s EA Forum page on our listings”
I endorse this, but it doesn’t solve the problem.
There is no clear place to say “I think this org isn’t impactful / is harmful”, and no clear place to check if anyone said that.
What do you think?
Also see this comment.
As I already said, I’m really happy you’re working to improve the situation