Writing only my personal perspective. I haven’t checked this with other moderators or advisors.
Overall it sounds like the Forum team may not have enough capacity to adequately deal with issues like this (according to your description it sounds like despite traveling and being busy, you were ultimately the person responsible for this). [...] In my opinion, it seems like it should be higher priority for the Forum team to expand the number of dedicated moderators who are “on call” to prevent situations like this in the future.
You might be happy to hear that this already happened to a significant amount!
There are now six active moderators, plus advisors, which is ~2x as many as there were at some points. Three of the active moderators joined in August, I think ~three weeks before this post, and the content specialist role you linked to starts with “to work with me (Lizka)”, so I don’t think that she’s looking for a replacement.[1]
Writing only my personal perspective. I haven’t checked this with other moderators or advisors.
You might be happy to hear that this already happened to a significant amount!
There are now six active moderators, plus advisors, which is ~2x as many as there were at some points. Three of the active moderators joined in August, I think ~three weeks before this post, and the content specialist role you linked to starts with “to work with me (Lizka)”, so I don’t think that she’s looking for a replacement.[1]
I have no insider info, just going by public posts.