Yes, I hear your thoughts that if the culture was a certain way, then it wouldn’t be an issue.
I resonate with the author’s point though too, that because the marginal cost of email is now so low, it requires an explicit cultural intervention to improve the harm-benefit tradeoff of email.
The cultures didn’t have the problem, then email came around, now they do have the problem, so in some ways the problem is both the culture and the tool, and could be solved by modifying either.
Yes, I hear your thoughts that if the culture was a certain way, then it wouldn’t be an issue.
I resonate with the author’s point though too, that because the marginal cost of email is now so low, it requires an explicit cultural intervention to improve the harm-benefit tradeoff of email.
The cultures didn’t have the problem, then email came around, now they do have the problem, so in some ways the problem is both the culture and the tool, and could be solved by modifying either.