I like this!
Bonus points if the org used software to encourage this, e.g. making the inbox not visible without a second “yes, I’m sure” click unless it was during the email checking hours.
Yes, I hear your thoughts that if the culture was a certain way, then it wouldn’t be an issue.
I resonate with the author’s point though too, that because the marginal cost of email is now so low, it requires an explicit cultural intervention to improve the harm-benefit tradeoff of email.
The cultures didn’t have the problem, then email came around, now they do have the problem, so in some ways the problem is both the culture and the tool, and could be solved by modifying either.
Could you explain how Slack is better on these fronts than email? My intuition is that Slack would be worse on these fronts than email (I think in part because I’ve seen one or two medium posts that talk about the always on IM culture and how it makes it harder to do focused work).
I’d like to echo a strong concern that karma based voting will lead to groupthink etc.
I’d feel substantially better if it was karma based upvotes only, and no karma based downvotes. Karma based downvotes allow community insiders to effectively kill posts.
Possible suggestion (for Julia): Posting the thread a day or two in advance will allow people to submit questions early (and vote on which questions they want to see answered), so that Holden’s time can be maximized by giving him more questions to answer on Monday. So that he’s not waiting on Mon, ready to answer questions but with no unanswered questions available.
(This only applies if you think that otherwise there might not be enough questions posted to fully utilize the 3 hours)
You note that CEA and 80K don’t seem to be struggling for funds.
What makes you say that? (Not saying I don’t agree, just am unsure)
Thanks very much for posting this series. Thorough!