To chime in with a quick data note: “hours of engagement on the Forum” also includes time spent not viewing posts (e.g. time spent viewing events, local groups, and other non-post content on the Forum), so comparing those two numbers will give you a slightly misleading picture of the Community v. non-Community engagement breakdown.
The Forum saw a total of 39,965 hours of engagement with Community posts up until the end of Q2 in 2023, so the actual ratio between Community:non-Community post engagement is more like 2:3. I’ll edit the top level post to make this clear (thanks for the nudge).
I can only imagine how bad this ratio was before the redesign if it’s still worse than 1:1
FYI, the dashboard we published has this metric broken out over time, so you don’t have to imagine this! :) (I don’t work on the Online team, but I built this dashboard.)
Thanks for engaging with this!
To chime in with a quick data note: “hours of engagement on the Forum” also includes time spent not viewing posts (e.g. time spent viewing events, local groups, and other non-post content on the Forum), so comparing those two numbers will give you a slightly misleading picture of the Community v. non-Community engagement breakdown.
The Forum saw a total of 39,965 hours of engagement with Community posts up until the end of Q2 in 2023, so the actual ratio between Community:non-Community post engagement is more like 2:3. I’ll edit the top level post to make this clear (thanks for the nudge).
FYI, the dashboard we published has this metric broken out over time, so you don’t have to imagine this! :) (I don’t work on the Online team, but I built this dashboard.)
Thanks for this explanation!