FWIW, the current CEO didn’t join until Feb 2024 and the new growth strategy didn’t come until maybe 6–12 months after. I think the effects of CEA’s current approach wouldn’t be captured in data until later. Although, this is still useful for showing that there isn’t already a significant satisfaction trend that’s been recorded.
Oh yes for sure. But I assume there will be another edition of the survey. There’s a lot of vibe-based takes in this piece, which is fine, but it’s also nice to look at the best data we have, which is probably this survey (and future editions of this survey). I want to know whether Harry thinks he will update his views as new data comes in.
FWIW, the current CEO didn’t join until Feb 2024 and the new growth strategy didn’t come until maybe 6–12 months after. I think the effects of CEA’s current approach wouldn’t be captured in data until later. Although, this is still useful for showing that there isn’t already a significant satisfaction trend that’s been recorded.
Oh yes for sure. But I assume there will be another edition of the survey. There’s a lot of vibe-based takes in this piece, which is fine, but it’s also nice to look at the best data we have, which is probably this survey (and future editions of this survey). I want to know whether Harry thinks he will update his views as new data comes in.