“after reviewing them, we will inform you of the time required to provide our response”.
We’re a bit confused, because the quoted statement — “after reviewing them, we will inform you of the time required to provide our response” — does not request anything from us. It simply says Sinergia will do something.
You’re taking their wording too literally. You wrote asking them if 24hr was enough notice, and this response was Sinergia asking if they could instead tell you how long they’d need after reviewing the draft. You don’t have to accept that — you could say you’re not willing to hold off on publishing for more than a week or something — but when you didn’t respond to it Sinergia was right to expect that you wouldn’t drop a draft on them with 24hr notice before publication.
The assumption is that since you are asking for their response, it’s in their court to tell you how long a response would take. Maybe that’s wrong, and you didn’t mind whether or not they had time to send you a response, but that’s the implication of their email.
The assumption is that since you are asking for their response, it’s in their court to tell you how long a response would take.
We think there is a misunderstanding. We never asked Sinergia for a response to our article. We simply told Sinergia we would send them our article before publication.
Maybe I am misunderstanding, I took this email as saying that you were sending them the post before posting in order for them to review, and clarify anything that needs clarifying (I also understand this as the point of sending the article for their review anyway- doesn’t seem like there is much point if they don’t have time to respond?)
Maybe I am misunderstanding, I took this email as saying that you were sending them the post before posting in order for them to review, and clarify anything that needs clarifying
The clarifications refers to the 3 clarifying questions we sent (referenced in Email 7):
We didn’t include this image in the list of emails before, but we’ve added it now. Sorry for the confusion!
Hi Toby, thank you for your reply.
We’re a bit confused, because the quoted statement — “after reviewing them, we will inform you of the time required to provide our response” — does not request anything from us. It simply says Sinergia will do something.
You’re taking their wording too literally. You wrote asking them if 24hr was enough notice, and this response was Sinergia asking if they could instead tell you how long they’d need after reviewing the draft. You don’t have to accept that — you could say you’re not willing to hold off on publishing for more than a week or something — but when you didn’t respond to it Sinergia was right to expect that you wouldn’t drop a draft on them with 24hr notice before publication.
The assumption is that since you are asking for their response, it’s in their court to tell you how long a response would take. Maybe that’s wrong, and you didn’t mind whether or not they had time to send you a response, but that’s the implication of their email.
We think there is a misunderstanding. We never asked Sinergia for a response to our article. We simply told Sinergia we would send them our article before publication.
Maybe I am misunderstanding, I took this email as saying that you were sending them the post before posting in order for them to review, and clarify anything that needs clarifying (I also understand this as the point of sending the article for their review anyway- doesn’t seem like there is much point if they don’t have time to respond?)
The clarifications refers to the 3 clarifying questions we sent (referenced in Email 7):
We didn’t include this image in the list of emails before, but we’ve added it now. Sorry for the confusion!