We do this to some extent. Users can “Opt into experimental (beta) features” via their account settings, and we will sometime release features early for them and ask for feedback or see how they interact with it. We also do normal user interviews during feature development.
I will also reiterate that we are looking for volunteers to help us do cause-specific community building, and we would very likely reach out to those volunteers for quick feedback about Forum things.
My colleague Emma has done one of these. We’d be interested to do more of this but we need help figuring out who to interview, so we’d welcome more suggestions!
Our Content Manager Toby has done these for people more closely associated with EA, but he is our only person working on Forum content so he is quite busy. It’s hard to prioritize doing a single interview over spending the same time encouraging multiple authors to write content.
I think that interviewing knowledgable people and sharing on the Forum is quite valuable, so I want to encourage other users to do this! :) I’ve also considered having our team commission this kind of work, which we may do at some point.
Thanks for the suggestions!
We do this to some extent. Users can “Opt into experimental (beta) features” via their account settings, and we will sometime release features early for them and ask for feedback or see how they interact with it. We also do normal user interviews during feature development.
We also encourage people to comment here if they have ideas for the Forum, or reach out to us directly.
I will also reiterate that we are looking for volunteers to help us do cause-specific community building, and we would very likely reach out to those volunteers for quick feedback about Forum things.
My colleague Emma has done one of these. We’d be interested to do more of this but we need help figuring out who to interview, so we’d welcome more suggestions!
Our Content Manager Toby has done these for people more closely associated with EA, but he is our only person working on Forum content so he is quite busy. It’s hard to prioritize doing a single interview over spending the same time encouraging multiple authors to write content.
I think that interviewing knowledgable people and sharing on the Forum is quite valuable, so I want to encourage other users to do this! :) I’ve also considered having our team commission this kind of work, which we may do at some point.