If you like a post, tell the author!
I wonder whether I should write more comments pointing out what I liked in a post even if I donāt have anything to criticise instead of just silently upvoting.
Iāve heard this question quite a few times, and the answer is: Yes! Absolutely yes! Tell authors when you like something theyāve written!
Imaginary case study
Consider the experience of a Forum author who writes a post most readers like, in a world where people only comment if they have a critique.
They go to the Forum and see a string of comments:
āYouāre wrong about A.ā
āYouāre wrong about B.ā
āWhy didnāt you mention C?ā
The post could have dozens of upvotes, but if it looks like anyone who closely engaged with it found something to criticize, the author may not feel great about their work.
(This doesnāt mean that criticism isnāt valuable: If you find something to criticize, you should also probably tell the author.)
In a world where people share what they like about posts, the comments might be:
āYouāre wrong about A.ā
āI see what the above poster means about point A1, but I thought point A2 was actually an interesting take, and could be correct under assumption Q.ā
āI hadnāt read this post you linked to ā thanks for the reference!ā
āYouāre wrong about B.ā
āI really liked your discussion of B!ā
āWhy didnāt you mention C?ā
āYour points about D and E were really helpful for a project Iām working on.ā
The criticism still exists, but Iād expect the author to feel better about responding if they know the post was valuable to some readers.
Also, positive reactions are useful feedback in their own right!
Frequently asked questions
What if my positive comment is just āthanks, I enjoyed this?ā
Still good! Even a generic nice comment will be much more salient to most authors than a silent upvote.
What if my positive comment just takes up space in a way that distracts from more important critical discussion and intellectual progress and whatnot?
This is paraphrased from things Iāve actually heard when talking to Forum users.
While I understand the concern, I must emphasize that the Forum exists on the Internet, a system of interconnected computer networks where space is effectively unlimited. We also offer the āscrollbar,ā a feature people can use to skip over comments they donāt want to read or discuss.
If someone finds your positive comment distracting, they can scroll past it. But thereās at least one person who probably wonāt find it distracting ā the author.
Conclusion
If you like a post, tell the author!
If you donāt like a post, itās also fine to tell the author!
But at the very least, letās try to make sure authors donāt get a negatively-skewed view of how people think about their posts.
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I am supportive of this. May I also suggest that thereās more than one way to tell the author?
I have occasionally received a comment at the bottom of the post, saying something like āI liked this postā, or āthis was really interesting, thank you!ā. I have liked these comments.
Occasionally, people have taken the effort send a message via the EA Forumās messaging mechanism to tell me how much they like a post. This has been really lovely.
Thank you for this post! I appreciate these kind of posts with suggestions about how to use the forum.
On the specific point, I appreciate the positivity of people posting that they like a particular article, and feel it makes it seem more appealing to write articles. Also, I often find it a bit tough to tell when I write something whether people find it useful, what they find it useful for, and what parts seem particularly useful. So I really appreciate people who find posts useful not just upvoting (which might just be a sign they found it a pleasant read), but actually commenting with some more information.
This is my favorite part:āWhile I understand the concern, I must emphasize that the Forum exists on the Internet, a system of interconnected computer networks where space is effectively unlimited.ā
I think this is in fact a very useful reminder. And it made me laugh, and read it again and laugh again. Thank you :)
(I like this post.)
I like this comment
+1
This this this! As a PhD student in economics, Iām always pushing for the same thing in academia. People usually think saying nice job is useless, because it doesnāt help people improve. Itās important for people to know what theyāre doing right, though. Itās also important for people to get positive reinforcement to keep going down a path, so if you want someone to keep persevering (which I hope we generally do), itās good to give them a boost when they do a good job.
Yeah exactly, thatās how facebook/ātwitter/āreddit works, positive feedback
In accordance with the post: I thought this was useful. As an old time forum hack I often have people say they feel too scared to post here because all you seem to get is people trying to destroy your ideas. It shouldnāt be the case that the only people brave enough to post here are those types who score low in agreeableness (such as yours truly).
Also on this, how to we get engagement from people who are not in general well read? (Such as me truly)
Thank you for writing this, Aaron. Iād be much more excited about participating in a forum with this cultural norm :) <3
As an author, this is SO TRUE.
Honestly the āpeople only comment to criticizeā pattern incentivizes authors to be edgy to get any feedback on their ideas at all.
This is a good suggestion, one Iāll keep in mind as I read posts that I find valuable. As someone who appreciates how hard it is to write a complex essay, I can say that itās encouraging to see positive responses alongside critiques. Positive responses register more clearly than an upvote and often include useful information as well.
(Itās easier when youāre told to do it directly, but I figure if I donāt do it now, I probably wonāt later, and Iād like to start doing this, so...)
I really like this post! I also like to remember that complainy people are more likely to leave reviews, when Iām reading reviews for a product or something. Helps me take the negative ones with a grain of salt.
This post is great!
I like the general idea here, but personally I dislike comments that donāt tell the the reader new information, so just saying the equivalent of āyayā without adding something is likely to get a downvote from me if the comment is upvoted, especially if it gets upvoted above more substantial comments.
I think one or two positive posts are fine. Iād agree if every post were like that. But thatās true of all post types.
I guess I think there is new information to the author which is, āsomeone like my post enough to specifically say soā. You could argue thatās included in the post karma, but emotionally, I donāt think they are the same.
hey, thanks for this post! I find it quite nice.
I like this post. I think Iāll try and do this much more often here as an experiment.
I mean, Iām active in many places onlineā¦ as a lurker. But if Iām going to practice spreading positive good this is probably a great place to practice.