Moderation update: We have indefinitely banned 8 accounts[1] that were used by the same user (JamesS) to downvote some posts and comments from Nonlinear and upvote critical content about Nonlinear. Please remember that voting with multiple accounts on the same post or comment is very much against Forum norms.
(Please note that this is separate from the incident described here)
Was emerson_fartz an acceptable username in the first place? (It may not have had a post history in which case no one may have noticed its existence before the sockpuppeting detection, but that sounds uncivil toward a living person)
LukeDing (and their associated alt account) has been banned for six months, due to voting & multiple-account-use violations. We believe that they voted on the same comment/post with two accounts more than two hundred times. This includes several instances of using an alt account to vote on their own comments.
LukeDing appealed the decision; we will reach out to them and ask them if they’d like us to feature a response from them under this comment.
As some of you might realize, some people on the moderation team have conflicts of interest with LukeDing, so we wanted to clarify our process for resolving this incident. We uncovered the norm violation after an investigation into suspicious voting patterns, and only revealed the user’s identity to part of the team. The moderators who made decisions about how to proceed weren’t aware of LukeDing’s identity (they only saw anonymized information).
Is more information about the appellate process available? The guide to forum norms says “We’re working on a formal process for reviewing submissions to this form, to make sure that someone outside of the moderation team will review every submission, and we’ll update this page when we have a process in place.”
The basic questions for me would include: information about who decides appeals, how much deference (if any) the adjudicator will give to the moderators’ initial decision—which probably should vary based on the type of decision at hand, and what kind of contact between the mods and appellate adjudicator(s) is allowed. On the last point, I would prefer as little ex parte contact if possible, and would favor having an independent vetted “advocate for the appellant” looped in if there needs to be contact to which the appellant is not privy.
Admittedly I have a professional bias toward liking process, but I would err on the side of more process than less where accounts are often linked to real-world identities and suspensions are sometimes for conduct that could be seen as dishonest or untrustworthy. I would prefer public disclosure of an action taken in cases like this only after the appellate process is complete for the same reasons, assuming the user timely indicates a desire to appeal the finding of a norm violation.
Finally, I commend keeping the moderators deciding whether a violation occurred blinded as to the user’s identity as a best practice in cases like this, even where there are no COIs. It probably should be revealed prior to determining a sanction, though.
I would prefer public disclosure of an action taken in cases like this only after the appellate process is complete for the same reasons, assuming the user timely indicates a desire to appeal the finding of a norm violation.
It does intuitively seem like an immediate temporary ban, made public only after whatever appeals are allowed have been exhausted, should give the moderation team basically everything they need while being more considerate of anyone whose appeals are ultimately upheld (i.e. innocent, or mitigating circumstances).
Moderation update: A new user, Bernd Clemens Huber, recently posted a first post (“All or Nothing: Ethics on Cosmic Scale, Outer Space Treaty, Directed Panspermia, Forwards-Contamination, Technology Assessment, Planetary Protection, (and Fermi’s Paradox)”) that was a bit hard to make sense of. We hadn’t approved the post over the weekend and hadn’t processed it yet, when the Forum team got an angry and aggressive email today from the user in question calling the team “dipshits” (and providing a definition of the word) for waiting throughout the weekend.
If the user disagrees with our characterization of the email, they can email us to give permission for us to share the whole thing.
We have decided that this is not a promising start to the user’s interactions on the Forum, and have banned them indefinitely. Please let us know if you have concerns, and as a reminder, here are the Forum’s norms.
We have strong reason to believe that Charles He used multiple new accounts to violate his earlier 6-month-long ban. We feel that this means that we cannot trust Charles He to follow this forum’s norms, and are banning him from the Forum for the next 10 years (until December 20, 2032).
We have already issued temporary suspensions to several suspected duplicate accounts, including one which violated norms about rudeness and was flagged to us by multiple users. We will be extending the bans for each of these accounts to mirror Charles’s 10-year ban, but are giving the users an opportunity to message us if we have made any of those temporary suspensions in error (and have already reached out to them). While we aren’t >99% certain about any single account, we’re around 99% that at least one of these is Charles He.
I find this reflects worse on the mod team than Charles. This is nowhere near the first time I’ve felt this way.
Fundamentally, it seems the mod team heavily prioritizes civility and following shallow norms above enabling important discourse. The post on forum norms says a picture of geese all flying in formation and in one direction is the desirable state of the forum; I disagree that this is desirable. Healthy conflict is necessary to sustain a healthy community. Conflict sometimes entails rudeness. Some rudeness here and there is not a big deal and does not need to be stamped out entirely. This also applies to the people who get banned for criticizing EA rudely, even when they’re criticizing EA for its role in one of the great frauds of modern history. Banning EA critics for minor reasons is a short-sighted move at best.
Banning Charles for 10 years (!!) for the relatively small crime of evading a previous ban is a seriously flawed idea. Some of his past actions like doxxing someone (without any malice I believe) are problematic and need to be addressed, but do not deserve a 10 year ban. Some of his past comments, especially farther in the past, have been frustrating and net-negative to me, but these negative actions are not unrelated to some of his positive traits, like his willingness to step out of EA norms and communicate clearly rather than like an EA bot. The variance of his comments has steadily decreased over time. Some of his comments are even moderator-like, such as when he warned EA forum users not to downvote a WSJ journalist who wasn’t breaking any rules. I note that the mod team did not step in there to encourage forum norms.
I also find it very troubling that the mod team has consistent and strong biases in how it enforces its norms and rules, such as not taking any meaningful action against an EA in-group member for repeated and harmful violations of norms but banning an EA critic for 20 years for probably relatively minor and harmless violations. I don’t believe Charles would have received a similar ban if he was an employee of a brand name EA org or was in the right social circles.
Finally, as Charles notes, there should be an appeals process for bans.
the relatively small crime of evading a previous ban
I don’t think repeatedly evading moderator bans is a “relatively small crime”. If Forum moderation is to mean anything at all, it has to be consistently enforced, and if someone just decides that moderation doesn’t apply to them, they shouldn’t be allowed to post or comment on the Forum.
Charles only got to his 6 month ban via a series of escalating minor bans, most of which I agreed with. I think he got a lot of slack in his behaviour because he sometimes provided significant value, but sometimes (with insufficient infrequency) behaved in ways that were seriously out of kilter with the goal of a healthy Forum.
I personally think the 10-year thing is kind of silly and he should just have been banned indefinitely at this point, then maybe have the ban reviewed in a little while. But it’s clear he’s been systematically violating Forum policies in a way that requires serious action.
The post on forum norms says a picture of geese all flying in formation and in one direction is the desirable state of the forum; I disagree that this is desirable.
Indefinite suspension with leave to seek reinstatement after a stated suitable period would have been far preferable to a 10-year ban. A tenner isn’t necessary to vindicate the moderators’ authority, and the relevant conduct doesn’t give the impression of someone for whom the passage of ten years’ time is necessary before there is a reasonable probability that would they have become a suitable participant during the suspension.
It makes a lot of difference to me that Charles’ behavior was consistently getting better. If someone consistently flouts norms without any improvement, at some point they should be indefinitely banned. This is not the case with Charles. He started off with really high variance and at this point has reached a pretty tolerable amount. He has clearly worked on his actions. The comments he posted while flouting the mods’ authority generally contributed to the conversation. There are other people who have done worse things without action from the mod team. Giving him a 10 year ban without appeal for this feels more motivated by another instance of the mod team asserting their authority and deciding not to deal with messiness someone is causing than a principled decision.
I think this is probably true. I still think that systematically evading a Forum ban is worse behaviour (by which I mean, more lengthy-ban-worthy) than any of his previous transgressions.
There are other people who have done worse things without action from the mod team.
I am not personally aware of any, and am sceptical of this claim. Open to being convinced, though.
Totally unrelated to the core of the matter, but do you intend to turn this into a frontpage post? I’m a bit inclined to say it’d be better for transparency, and to inform others about the bans, and deter potential violators.… but I’m not sure, maybe you have a reason for preferring the shortform (or you’ll publish periodical updates on the frontpage
In other forums and situations, there is a grace period where a user can comment after receiving a very long ban. I think this is a good feature that has several properties with long term value.
We have strong reason to believe that Charles He used multiple new accounts to violate his earlier 6-month-long ban.
These accounts are some of these accounts I created (but not all[1]):
Here are some highlights of some of the comments made by the accounts, within about a 30 day period.
Pointing out the hollowness of SBF’s business, which then produced a follow up comment, which was widely cited outside the forum, and may have helped generate a media narrative about SBF.
My alternate accounts were created successively, as they were successively banned. This was the only reason for subterfuge, which I view as distasteful.
I have information on the methods that the CEA team used to track my accounts (behavioral telemetry, my residential IP). This is not difficult to defeat. Not only did I not evade these methods, but I gave information about my identity several times (resulting in a ban each time). These choices, based on my distaste, is why the CEA team is “99% certain” (and at least, in a mechanical sense) why I have this 10 year ban.
We feel that this means that we cannot trust Charles He to follow this forum’s norms, and are banning him from the Forum for the next 10 years (until December 20, 2032).
I believe I am able to defend each of the actions on my previous bans individually (but never have before this). More importantly, I always viewed my behavior as a protest.
At this point, additional discussions are occurring by CEA[1], such as considering my ban from EAG and other EA events. By this, I’ll be joining blacklists of predators and deceivers.
As shown above, my use of alternate accounts did not promote or benefit myself in any way (even setting aside expected moderator action). Others in EA have used sock puppets to try to benefit their orgs, and gone on to be very successful.
Note that the moderator who executed the ban above, is not necessarily involved in any way in further action or policy mentioned in my comments. Four different CEA staff members have reached out or communicated to me in the last 30 days.
Moderation update: We have banned “Richard TK” for 6 months for using a duplicate account to double-vote on the same posts and comments. We’re also banning another account (Anin, now deactivated), which seems to have been used by that same user or by others to amplify those same votes. Please remember that voting with multiple accounts on the same post or comment is very much against Forum norms.
(Please note that this is separate from the incident described here)
We have strong reason to believe that Torres (philosophytorres) used a second account to violate their earlier ban. We feel that this means that we cannot trust Torres to follow this forum’s norms, and are banning them for the next 20 years (until 1 October 2042).
We’re issuing [Edit: identifying information redacted] a two-month ban for using multiple accounts to vote on the same posts and comments, and in one instance for commenting in a thread pretending to be two different users. [Edit: the user had a total of 13 double-votes, most far apart and are likely accidental, two upvotes close together on others’ posts (which they claim are accidental as well), but two cases of deliberate self upvote from alternative accounts]
This is against the Forumnorms around using multiple accounts. Votes are really important for the Forum: they provide feedback to authors and signal to readers what other users found most valuable, so we need to be particularly strict in discouraging this kind of vote manipulation.
A note on timing: the comment mentioned above is 7 months old but went unnoticed at the time, a report for it came in last week and triggered this investigation.
If [Edit: redacted] thinks that this is not right, he can appeal. As a reminder, bans affect the user, not the account.
[Edit: We have retroactively decided to redact the user’s name from this early message, and are currently rethinking our policies on the matter]
Do suspended users get a chance to make a public reply to the mod team’s findings? I don’t think that’s always necessary—e.g., we all see the underlying conduct when public incivility happens—but I think it’s usually warranted when the findings imply underhanded behavior (“pretending”) and the underlying facts aren’t publicly observable. There’s an appeal process, but that doesn’t address the public-reputation interests of the suspended person.
pinkfrog (and their associated account) has been banned for 1 month, because they voted multiple times on the same content (with two accounts), including upvoting pinkfrog’s comments with their other account. To be a bit more specific, this happened on one day, and there were 12 cases of double-voting in total (which we’ll remove). This is against our Forum norms on voting and using multiple accounts.
As a reminder, bans affect the user, not the account(s).
If anyone has questions or concerns, please feel free to reach out, and if you think we made a mistake here, you can appeal the decision.
Multiple people on the moderation team have conflicts of interest with pinkfrog, so I wanted to clarify our process for resolving this incident. We uncovered the norm violation after an investigation into suspicious voting patterns, and only revealed the user’s identity to part of the team. The moderators who made decisions about how to proceed aren’t aware of pinkfrog’s real identity (they only saw anonymized information).
It seems inconsistent to have this info public for some, and redacted for others. I do think it is good public service to have this information public, but am primarily pushing here for consistency and some more visibility around existing decisions.
Agree. It seems potentially pretty damaging to people’s reputations to make this information public (and attached to their names); that strikes me as a much bigger penalty than the bans. There should, at a minimum, be a consistent standard, and I’m inclined to think that standard should be having a high bar for releasing identifying information.
Fair point about reputational harms being worse and possibly too punishing in some cases. I think in terms of a proposed standard it might be worth differentiating (if possible) between e.g. careless errors, or momentary lapses in judgement that were quickly rectified and likely caused no harm in expectation, versus a pattern of dishonest voting intended to mislead the EAF audience, and especially if they or an org that they work for stand to gain from it, or the comments in question are directly harmful to another org. In these latter cases the reputational harm may be more justifiable.
I think we should hesitate to protect people from reputational damage caused by people posting true information about them. Perhaps there’s a case to be made when the information is cherry-picked or biased, or there’s no opportunity to hear a fair response. But goodness, if we’ve learned anything from the last 18 months I hope it would include that sharing information about bad behaviour is sometimes a public good.
I would guess that most people engage in private behavior that would be reputationally damaging if the internet were to find out about it. Just because something is true doesn’t mean you forfeit your rights to not have that information be made public.
I think people might reasonably (though wrongly) assume that forum mods are not monitoring accounts at this level of granularity, and thus believe that their voting behavior is private. Given this, I think mods should warn before publicly censoring. (Just as it would be better to inform your neighbor that you can see them doing something embarrassing through their window before calling the police or warning other people about then—maybe they just don’t realize you can see, and telling them is all they need to not do the thing anymore, which, after all, is the goal.)
Frankly, I don’t love that mods are monitoring accounts at this level of granularity. (For instance, knowing this would make me less inclined to put remotely sensitive info in a forum dm.)
Writing in a personal capacity; I haven’t run this by other mods.
Hi, just responding to these parts of your comment:
I think people might reasonably (though wrongly) assume that forum mods are not monitoring accounts at this level of granularity, and thus believe that their voting behavior is private.
...
Frankly, I don’t love that mods are monitoring accounts at this level of granularity. (For instance, knowing this would make me less inclined to put remotely sensitive info in a forum dm.)
We include some detail on what would lead moderators to look into a user’s voting activity, and what information we have access to, on our “Guide to norms on the Forum” page:
Voting activity is generally private (even admins don’t know who voted on what), but if we have reason to believe that someone is violating norms around voting (e.g. by mass-downvoting many of a different user’s comments and posts), we reserve the right to check what account is doing this. If we suspect that someone is using multiple accounts to vote on the same post, we also reserve the right to check whether the accounts are related, and check their voting history.
...
The following information is accessible to moderators but will only be used to identify behavior such as “sockpuppet” accounts and mass downvoting, in situations where we have strong reason to believe that an account is used to get around a ban (or other restriction), or in the case of severe safety concerns. The moderators will not view or use this information for any other purpose.
The IP address a post/comment came from
The voting history of users
The identity of voters on any given post/comment
(In addition, note that moderators can’t just go into a user’s account and check their voting history even when we do have reason to look into that user. We require one of the Forum engineers to run some queries on the back end to yield this information.)
Finally, to address your concern about direct messages on the Forum: like a regular user, a moderator cannot see into anyone else’s messages.
Thanks for writing this! To clarify a few points even more:
moderators can’t just go into a user’s account and check their voting history even when we do have reason to look into that user. We require one of the Forum engineers to run some queries on the back end to yield this information.
I confirm this, and just want to highlight that
this is pretty rare; we have a high bar before asking developers to look into patterns
usually, one developer looks into things, and shares anonymized data with moderators, who then decide whether it needs to be investigated more deeply
If so, a subset of moderators gets access to deanonymized data to make a decision and contact/warn/ban the user(s)
On
like a regular user, a moderator cannot see into anyone else’s direct messages.
I confirm this, but I want to highlight that messages on the forum are not end-to-end encrypted and are, by default, sent via email as well (i.e. when you get a message on the forum you also get an email with the message). So forum developers and people who have or will have access to the recipient’s email inbox, or the forum’s email delivery service, can see the messages.
For very private communications, I would recommend using privacy-first end-to-end encrypted platforms like Signal.
Thanks; this is helpful and reassuring, especially re: the DMs. I had read this section of the norms page, and it struck me that the “if we have reason to believe that someone is violating norms around voting” clause was doing a lot of work. I would appreciate more clarification about what would lead mods to believe something like this (and maybe some examples of how you’ve come to have such beliefs). But this is not urgent, and thanks for the clarification you’ve already provided.
Yeah, this is a reasonable thing to ask. So, the “if we have reason to believe that someone is violating norms around voting” clause is intentionally vague, I believe, because if we gave more detail on the kinds of checks/algorithms we have in place for flagging potential violations, then this could help would-be miscreants commit violations that slip past our checks.
(I’m a bit sad that the framing here is adversarial, and that we can’t give users like you more clarification, but I think this state of play is the reality of running an online forum.)
If it helps, though, the bar for looking into a user’s voting history is high. Like, on average I don’t think we do this more than once or twice per month.
Thanks, this is also helpful! One thing to think about (and no need to tell me), is whether making the checks public could effectively disincentivize the bad behavior (like how warnings about speed cameras may as effectively disincentivize speeding as the cameras do themselves). But if there are easy workarounds, I can see why this wouldn’t be viable.
Just because something is true doesn’t mean you forfeit your rights to not have that information be made public.
I agree that not all true things should be made public, but I think when it specifically pertains to wrongdoing and someone’s trustworthiness, the public interest can override the right to privacy. If you look into your neighbour’s window and you see them printing counterfeit currency, you go to the police first, rather than giving them an opportunity to simply hide their fraud better.
Maybe the crux is: I think forum users upvoting their own comments is more akin to them Facetuning dating app photos than printing counterfeit currency. Like, this is pretty innocuous behavior and if you just tell people not to do it, they’ll stop.
It seems like we disagree on how bad it is to self-vote (I don’t think it’s anywhere near the level of “actual crime”, but I do think it’s pretty clearly dishonest and unfair, and for such a petty benefit it’s hard for me to feel sympathetic to the temptation).
But I don’t think it’s the central point for me. If you’re simultaneously holding that:
this information isn’t actually a big deal, but
releasing this publically would cause a lot of harm through reputational damage,
then there’s a paternalistic subtext where people can’t be trusted to come to the “right” conclusions from the facts. If this stuff really wasn’t a big deal, then talking about it publically wouldn’t be a big deal either. I don’t think people should be shunned forever and excluded from any future employment because they misused multiple accounts on the forum. I do think they should be a little embarrassed, and I don’t think that moving to protect them from that embarrassment is actually a kindness from a community-wide perspective.
I feel like this is getting really complicated and ultimately my point is very simple: prevent harmful behavior via the least harmful means. If you can get people to not vote for themselves by telling them not to, then just… do that. I have a really hard time imagining that someone who was warned about this would continue to do it; if they did, it would be reasonable to escalate. But if they’re warned and then change their behavior, why do I need to know this happened? I just don’t buy that it reflects some fundamental lack of integrity that we all need to know about (or something like this).
I think that posting that someone is banned and why they were banned is not mainly about punishing them. It’s about helping people understand what the moderation team is doing, how rule-breaking is handled, and why someone no longer has access to the forum. For example, it helps us to understand if the moderation team are acting on inadequate information, or inconsistently between different people. The fact that publishing this information harms people is an unfortunate side effect, after the main effect of improving transparency and keeping people informed.
It doesn’t even really feel right to call them harmed by the publication. If people are harmed by other people knowing they misuse the voting system, I’d say they were mainly harmed by their own misuse of the system, not by someone reporting on it.
I just don’t buy that it reflects some fundamental lack of integrity that we all need to know about
Then you needn’t object to the moderation team talking about what they did!
It’s about helping people understand what the moderation team is doing, how rule-breaking is handled, and why someone no longer has access to the forum.
It’s unclear to me that naming names materially advances the first two goals. As to the third, the suspended user could have the option of having their name disclosed. Otherwise, I don’t think we’re entitled to an explanation of why a particular poster isn’t active anymore.
There’s also the interest in deterring everyone else from doing it (general deterrence), not just in getting these specific people to stop doing it (specific deterrence). While I have mixed feelings about publicly naming offenders, the penalty does need to sting enough to make the benefits of the offense not worth the risk of getting caught. A private warning with no real consequences might persuade the person violating the rules not to do it again, but double-voting would surge as people learned you get a freebie.
“double-voting would surge as people learned you get a freebie.”
I just don’t see this happening?
Separately, one objection I have to cracking down hard on self-voting is that I think this is not very harmful relative to other ways in which people don’t vote how they’re “supposed to.” E.g., we know the correlation between upvotes and agree votes is incredibly high, and downvoting something solely because you disagree with it strikes me as more harmful to discourse on the forum than self-voting. I think the reason self-voting gets highlighted isn’t because it’s especially harmful, it’s just because it’s especially catchable.
If the mods want to improve people’s voting behavior on the forum, I both wish they’d target different voting behavior (ie, the agree/upvoting correlation) and use different means to do it (ie, generating reports for people of their own voting correlations, whether they tend to upvote/downvote certain people, etc), rather than naming/shaming people for self-voting.
I think it’s more that upvoting your own posts from an alt is (1) willful, intentional behavior (2) aimed at deceiving the community about the level of support of a comment (3) for the person’s own benefit. Presumably, most people who are doing it are employing some sort of means to evade detection, which adds another layer of deceptiveness. While I don’t like downvoting-for-disagreement and the like either, that kind of behavior presumptively reflects a natural cognitive bias rather than any of the three characteristics listed above. It is for those reasons that—in my view—downvoting-for-disagreement is generally not the proper subject of a sanctioning system,[1] while self-upvoting is.
I’ve suggested to the mods before that sanctions should sometimes be more carefully tailored to the offense, so I’d be open to the view that consequences like permanently denying the violator’s ability to vote and their ability to use alts might be more tailored to the offense than public disclosure. Those are the specific functions which they have demonstrated an inability to handle responsibly. Neither function is so fundamental to the ability to use the Forum that the mods should feel obliged to expend their time deciding if the violator has rehabilitated themselves enough to restore those privileges.
There could be circumstances in which soft-norm violative behavior was so extreme that sanctions should be considered. However, unlike “don’t multi-vote” (which is a bright-line rule for which the violator should be perfectly aware that they are violating the rules), these norms are less clearcut—so privately reaching out to the person would be the appropriate first action in a case like that.
For reasoning transparency / precedent development, it might be worthwhile to address two points:
(1) I seem to remember other multivoting suspensions being much longer than 1 month. I had gotten the impression that the de facto starting point for deliberate multiaccount vote manipulation was ~ six months. Was the length here based on mitigating factors, perhaps the relatively low number of violations and that they occurred on a single day? If the usual sanction is ~ six months, I think it would be good to say that here so newer users understand that multivoting is a really big deal.
(2) Here the public notice names the anon account pinkfrog (which has 3 comments + 50 karma), rather than the user’s non-anon account. The last multi account voting suspension I saw named the user’s primary account, which was their real name. Even though the suspension follows the user, which account is publicly named can have a significant effect on public reputation. How does the mod team decide which user to name in the public notice?
pinkfrog: 1 month (12 cases of double voting) LukeDing: 6 months (>200 times) JamesS: indefinite (8 accounts, number not specified) [Redacted]: 2 months (13 double votes, most are “likely accidental”, two “self upvotes”) RichardTK: 6 months (number not specified)
Charles He: 10 years (not quite analogous as these are using alts to circumvent initial bans, included other violations) Torres: 20 years (not quite analogous as these are using alts to circumvent initial bans, included other violations)
(Written in a personal capacity, I did not check this with other moderators)
Thank you for the feedback! I didn’t want to go too off-topic, as this is unrelated to this post, so I’m replying here, but I want to quickly share some factual information for other readers.
The post itself obviously violates forum norms and the moderators are defending the post
You’re writing this in multiple comments. I want to make it clear that moderators did not endorse or “defend” (or symmetrically “attack”) the post as moderators. But of course, we do comment as users on parts we agree or disagree with (like any other user). Let us know if it’s not clear whether we’re commenting as users or as moderators.
As for your other warnings, I want to make sure other readers know that your last warning was not for discussing a specific topic, but for being uncivil and not constructive to the discussion. I agree that the situation in the first warning is less relevant to this case, apologies for bringing it up.
Just a quick note to say that we’ve removed a post sharing a Fermi estimate of the chances that the author finds a partner who matches their preferred characteristics and links to a date-me doc.
The Forum is for discussions about improving the world, and a key norm we highlight is “Stay on topic.” This is not the right space for coordinating dating. (Consider exploring LessWrong, ACX threads/classifieds, or EA-adjacent Facebook/Reddit/Discord groups for discussions that are primarily social.)
We’re not taking any other action about the author, although I’ve asked them to stay on topic in the future.
Around a month ago, a post about the authorship of Democratising Risk got published. This post got taken down by its author. Before this happened, the moderation team had been deciding what to do with some aspects of the post (and the resulting discussion) that had violated Forum norms. We were pretty confident that we’d end up banning two users for at least a month, so we banned them temporarily while we sorted some things out.
One of these users was Throwaway151. We banned them for posting something a bit misleading (the post seemed to overstate its conclusions based on the little evidence it had, and wasn’t updated very quickly based on clear counter-evidence), and being uncivil in the comments. Their ban has passed, now. As a reminder, bans affect the user, not the account, so any other accounts Throwaway151 operated were also affected. The other user was philosophytorres — see the relevant update.
It’s kind of jarring to read that someone has been banned for “violating a norm”—that word to me implies that they’re informal agreements between the community. Why not call them “rules”?
Quick update: we’ve banned Defacto, who we have strong reason to believe is another sockpuppet account for Charles He. We are extending Charles’s ban to be indefinite (he and others can appeal if they want to).
We’ve banned Vee from the Forum for 1 year. Their content seems to be primarily or significantly AI-generated,[1] and it’s not clear that they’re using it to share thoughts they endorse and have carefully engaged with. (This had come up before on one of their posts.) Our current policy on AI-generated content makes it clear that we’ll be stricter when moderating AI-generated content. Vee’s content doesn’t meet the standards of the Forum.
If Vee thinks that this is not right, they can appeal. If they come back, we’ll be checking to make sure that their content follows Forum norms. As a reminder, bans affect the user, not the account.
Different detectors for AI content are giving this content different scores, but we think that this is sufficiently likely true to act on.
It’s hard to be certain that something is AI-generated, and I’m not very satisfied with our processes or policies on this front. At the same time, the increase in the number of bots has made dealing with spam or off-topic/troll contributions harder, and I think that waiting for something closer to certainty will have costs that are too high.
Moderation update: I’m indefinitely banning JasMaguire for an extremely racist comment that has since been deleted. We’ll likely revisit and update our forum norms to explicitly discourage this sort of behavior.
Moderation updates
Moderation update: We have indefinitely banned 8 accounts[1] that were used by the same user (JamesS) to downvote some posts and comments from Nonlinear and upvote critical content about Nonlinear. Please remember that voting with multiple accounts on the same post or comment is very much against Forum norms.
(Please note that this is separate from the incident described here)
my_bf_is_hot, inverted_maslow, aht_me, emerson_fartz, daddy_of_upvoting, ernst-stueckelberg, gpt-n, jamess
Was emerson_fartz an acceptable username in the first place? (It may not have had a post history in which case no one may have noticed its existence before the sockpuppeting detection, but that sounds uncivil toward a living person)
It was not, and indeed it was only used for voting, so we noticed it only during this investigation
LukeDing (and their associated alt account) has been banned for six months, due to voting & multiple-account-use violations. We believe that they voted on the same comment/post with two accounts more than two hundred times. This includes several instances of using an alt account to vote on their own comments.
This is against our Forum norms on voting and using multiple accounts. We will remove the duplicate votes.
As a reminder, bans affect the user, not the account(s).
If anyone has questions or concerns, please feel free to reach out, and if you think we made a mistake here, you can appeal the decision.
We also want to add:
LukeDing appealed the decision; we will reach out to them and ask them if they’d like us to feature a response from them under this comment.
As some of you might realize, some people on the moderation team have conflicts of interest with LukeDing, so we wanted to clarify our process for resolving this incident. We uncovered the norm violation after an investigation into suspicious voting patterns, and only revealed the user’s identity to part of the team. The moderators who made decisions about how to proceed weren’t aware of LukeDing’s identity (they only saw anonymized information).
Is more information about the appellate process available? The guide to forum norms says “We’re working on a formal process for reviewing submissions to this form, to make sure that someone outside of the moderation team will review every submission, and we’ll update this page when we have a process in place.”
The basic questions for me would include: information about who decides appeals, how much deference (if any) the adjudicator will give to the moderators’ initial decision—which probably should vary based on the type of decision at hand, and what kind of contact between the mods and appellate adjudicator(s) is allowed. On the last point, I would prefer as little ex parte contact if possible, and would favor having an independent vetted “advocate for the appellant” looped in if there needs to be contact to which the appellant is not privy.
Admittedly I have a professional bias toward liking process, but I would err on the side of more process than less where accounts are often linked to real-world identities and suspensions are sometimes for conduct that could be seen as dishonest or untrustworthy. I would prefer public disclosure of an action taken in cases like this only after the appellate process is complete for the same reasons, assuming the user timely indicates a desire to appeal the finding of a norm violation.
Finally, I commend keeping the moderators deciding whether a violation occurred blinded as to the user’s identity as a best practice in cases like this, even where there are no COIs. It probably should be revealed prior to determining a sanction, though.
It does intuitively seem like an immediate temporary ban, made public only after whatever appeals are allowed have been exhausted, should give the moderation team basically everything they need while being more considerate of anyone whose appeals are ultimately upheld (i.e. innocent, or mitigating circumstances).
Moderation update: A new user, Bernd Clemens Huber, recently posted a first post (“All or Nothing: Ethics on Cosmic Scale, Outer Space Treaty, Directed Panspermia, Forwards-Contamination, Technology Assessment, Planetary Protection, (and Fermi’s Paradox)”) that was a bit hard to make sense of. We hadn’t approved the post over the weekend and hadn’t processed it yet, when the Forum team got an angry and aggressive email today from the user in question calling the team “dipshits” (and providing a definition of the word) for waiting throughout the weekend.
If the user disagrees with our characterization of the email, they can email us to give permission for us to share the whole thing.
We have decided that this is not a promising start to the user’s interactions on the Forum, and have banned them indefinitely. Please let us know if you have concerns, and as a reminder, here are the Forum’s norms.
Moderation update:
We have strong reason to believe that Charles He used multiple new accounts to violate his earlier 6-month-long ban. We feel that this means that we cannot trust Charles He to follow this forum’s norms, and are banning him from the Forum for the next 10 years (until December 20, 2032).
We have already issued temporary suspensions to several suspected duplicate accounts, including one which violated norms about rudeness and was flagged to us by multiple users. We will be extending the bans for each of these accounts to mirror Charles’s 10-year ban, but are giving the users an opportunity to message us if we have made any of those temporary suspensions in error (and have already reached out to them). While we aren’t >99% certain about any single account, we’re around 99% that at least one of these is Charles He.
You can find more on our rules for pseudonymity and multiple accounts here. If you have any questions or concerns about this, please also feel free to reach out to us at forum-moderation@effectivealtruism.org.
I find this reflects worse on the mod team than Charles. This is nowhere near the first time I’ve felt this way.
Fundamentally, it seems the mod team heavily prioritizes civility and following shallow norms above enabling important discourse. The post on forum norms says a picture of geese all flying in formation and in one direction is the desirable state of the forum; I disagree that this is desirable. Healthy conflict is necessary to sustain a healthy community. Conflict sometimes entails rudeness. Some rudeness here and there is not a big deal and does not need to be stamped out entirely. This also applies to the people who get banned for criticizing EA rudely, even when they’re criticizing EA for its role in one of the great frauds of modern history. Banning EA critics for minor reasons is a short-sighted move at best.
Banning Charles for 10 years (!!) for the relatively small crime of evading a previous ban is a seriously flawed idea. Some of his past actions like doxxing someone (without any malice I believe) are problematic and need to be addressed, but do not deserve a 10 year ban. Some of his past comments, especially farther in the past, have been frustrating and net-negative to me, but these negative actions are not unrelated to some of his positive traits, like his willingness to step out of EA norms and communicate clearly rather than like an EA bot. The variance of his comments has steadily decreased over time. Some of his comments are even moderator-like, such as when he warned EA forum users not to downvote a WSJ journalist who wasn’t breaking any rules. I note that the mod team did not step in there to encourage forum norms.
I also find it very troubling that the mod team has consistent and strong biases in how it enforces its norms and rules, such as not taking any meaningful action against an EA in-group member for repeated and harmful violations of norms but banning an EA critic for 20 years for probably relatively minor and harmless violations. I don’t believe Charles would have received a similar ban if he was an employee of a brand name EA org or was in the right social circles.
Finally, as Charles notes, there should be an appeals process for bans.
I don’t think repeatedly evading moderator bans is a “relatively small crime”. If Forum moderation is to mean anything at all, it has to be consistently enforced, and if someone just decides that moderation doesn’t apply to them, they shouldn’t be allowed to post or comment on the Forum.
Charles only got to his 6 month ban via a series of escalating minor bans, most of which I agreed with. I think he got a lot of slack in his behaviour because he sometimes provided significant value, but sometimes (with insufficient infrequency) behaved in ways that were seriously out of kilter with the goal of a healthy Forum.
I personally think the 10-year thing is kind of silly and he should just have been banned indefinitely at this point, then maybe have the ban reviewed in a little while. But it’s clear he’s been systematically violating Forum policies in a way that requires serious action.
I have no idea if this was intentional on the part of the moderators, but they aren’t all flying in the same direction. ;-)
Indefinite suspension with leave to seek reinstatement after a stated suitable period would have been far preferable to a 10-year ban. A tenner isn’t necessary to vindicate the moderators’ authority, and the relevant conduct doesn’t give the impression of someone for whom the passage of ten years’ time is necessary before there is a reasonable probability that would they have become a suitable participant during the suspension.
It makes a lot of difference to me that Charles’ behavior was consistently getting better. If someone consistently flouts norms without any improvement, at some point they should be indefinitely banned. This is not the case with Charles. He started off with really high variance and at this point has reached a pretty tolerable amount. He has clearly worked on his actions. The comments he posted while flouting the mods’ authority generally contributed to the conversation. There are other people who have done worse things without action from the mod team. Giving him a 10 year ban without appeal for this feels more motivated by another instance of the mod team asserting their authority and deciding not to deal with messiness someone is causing than a principled decision.
I think this is probably true. I still think that systematically evading a Forum ban is worse behaviour (by which I mean, more lengthy-ban-worthy) than any of his previous transgressions.
I am not personally aware of any, and am sceptical of this claim. Open to being convinced, though.
can you give some examples of this?
Various comments made by this user in multiple posts some time ago, some of which received warnings by mods but nothing beyond that.
Totally unrelated to the core of the matter, but do you intend to turn this into a frontpage post? I’m a bit inclined to say it’d be better for transparency, and to inform others about the bans, and deter potential violators.… but I’m not sure, maybe you have a reason for preferring the shortform (or you’ll publish periodical updates on the frontpage
In other forums and situations, there is a grace period where a user can comment after receiving a very long ban. I think this is a good feature that has several properties with long term value.
These accounts are some of these accounts I created (but not all[1]):
anonymous-for-unimpressive-reasons
making-this-account (this was originally “making this account feels almost as bad as pulling a Holden,” but was edited by the moderators afterwards).
to-be-stuck-inside-of-mobile
worldoptimization-was-based
Here are some highlights of some of the comments made by the accounts, within about a 30 day period.
Pointing out the hollowness of SBF’s business, which then produced a follow up comment, which was widely cited outside the forum, and may have helped generate a media narrative about SBF.
Jabbing at some dismal public statements of Eliezer Yudkowsky’s, and malign dynamics revealed by this episode. (Due to time limitations, I did not elaborate on the moral and intellectual defects of his justifications of keeping FTX funding, which to my amazement and disappointment, got hundreds of upvotes and no substantive dissension).
In a moderate way, exploring (blunting?) Oliver’s ill-advised (destructive?) strategy of radical disclosure.
A post making EAs aware of a major article revealing inside knowledge of SBF within EA, and this post was on a net, a release of tension in the EA community.
Trying to alleviate concerns about CEA’s solvency, and giving information about the nature of control and financing of CEA.
Defending Karnofsky and Moskovitz and making fun of them (this comment was the only comment Moskovitz has responded to in EA history so far).
Discouraging EA forum users from downvoting out of hand or creating blacklists/whitelists of journalists.
My alternate accounts were created successively, as they were successively banned. This was the only reason for subterfuge, which I view as distasteful.
I have information on the methods that the CEA team used to track my accounts (behavioral telemetry, my residential IP). This is not difficult to defeat. Not only did I not evade these methods, but I gave information about my identity several times (resulting in a ban each time). These choices, based on my distaste, is why the CEA team is “99% certain” (and at least, in a mechanical sense) why I have this 10 year ban.
Other accounts not listed, were created or used for purposes that I view as good, and are not relevant to the substance of the comment.
The only warning received on any of my alternate accounts was here:
This was a warning in response to my comment insulting another user. The user being insulted was Charles He.
I believe I am able to defend each of the actions on my previous bans individually (but never have before this). More importantly, I always viewed my behavior as a protest.
At this point, additional discussions are occurring by CEA[1], such as considering my ban from EAG and other EA events. By this, I’ll be joining blacklists of predators and deceivers.
As shown above, my use of alternate accounts did not promote or benefit myself in any way (even setting aside expected moderator action). Others in EA have used sock puppets to try to benefit their orgs, and gone on to be very successful.
Note that the moderator who executed the ban above, is not necessarily involved in any way in further action or policy mentioned in my comments. Four different CEA staff members have reached out or communicated to me in the last 30 days.
Moderation update: We have banned “Richard TK” for 6 months for using a duplicate account to double-vote on the same posts and comments. We’re also banning another account (Anin, now deactivated), which seems to have been used by that same user or by others to amplify those same votes. Please remember that voting with multiple accounts on the same post or comment is very much against Forum norms.
(Please note that this is separate from the incident described here)
Moderation update:
We have strong reason to believe that Torres (philosophytorres) used a second account to violate their earlier ban. We feel that this means that we cannot trust Torres to follow this forum’s norms, and are banning them for the next 20 years (until 1 October 2042).
We’re issuing [Edit: identifying information redacted] a two-month ban for using multiple accounts to vote on the same posts and comments, and in one instance for commenting in a thread pretending to be two different users. [Edit: the user had a total of 13 double-votes, most far apart and are likely accidental, two upvotes close together on others’ posts (which they claim are accidental as well), but two cases of deliberate self upvote from alternative accounts]
This is against the Forum norms around using multiple accounts. Votes are really important for the Forum: they provide feedback to authors and signal to readers what other users found most valuable, so we need to be particularly strict in discouraging this kind of vote manipulation.
A note on timing: the comment mentioned above is 7 months old but went unnoticed at the time, a report for it came in last week and triggered this investigation.
If [Edit: redacted] thinks that this is not right, he can appeal. As a reminder, bans affect the user, not the account.
[Edit: We have retroactively decided to redact the user’s name from this early message, and are currently rethinking our policies on the matter]
[A moderator had edited this comment to remove identifying information, after a moderation decision to retroactively redact the user’s identification]
I guess it makes sense that people who disagree with the norms are more likely to do underhanded things to violate them.
Just quickly noting that none of the double-votes were on that thread or similar ones, as far as I know.
Do suspended users get a chance to make a public reply to the mod team’s findings? I don’t think that’s always necessary—e.g., we all see the underlying conduct when public incivility happens—but I think it’s usually warranted when the findings imply underhanded behavior (“pretending”) and the underlying facts aren’t publicly observable. There’s an appeal process, but that doesn’t address the public-reputation interests of the suspended person.
pinkfrog (and their associated account) has been banned for 1 month, because they voted multiple times on the same content (with two accounts), including upvoting pinkfrog’s comments with their other account. To be a bit more specific, this happened on one day, and there were 12 cases of double-voting in total (which we’ll remove). This is against our Forum norms on voting and using multiple accounts.
As a reminder, bans affect the user, not the account(s).
If anyone has questions or concerns, please feel free to reach out, and if you think we made a mistake here, you can appeal the decision.
Multiple people on the moderation team have conflicts of interest with pinkfrog, so I wanted to clarify our process for resolving this incident. We uncovered the norm violation after an investigation into suspicious voting patterns, and only revealed the user’s identity to part of the team. The moderators who made decisions about how to proceed aren’t aware of pinkfrog’s real identity (they only saw anonymized information).
Have the moderators come to a view on identifying information? is pinkfrog the account with higher karma or more forum activity?
In other cases the identity has been revealed to various degrees:
LukeDing
JamesS
Richard TK (noting that an alt account in this case, Anin, was also named)
[Redacted]
Charles He
philosophytorres (but identified as “Torres” in the moderator post)
It seems inconsistent to have this info public for some, and redacted for others. I do think it is good public service to have this information public, but am primarily pushing here for consistency and some more visibility around existing decisions.
Agree. It seems potentially pretty damaging to people’s reputations to make this information public (and attached to their names); that strikes me as a much bigger penalty than the bans. There should, at a minimum, be a consistent standard, and I’m inclined to think that standard should be having a high bar for releasing identifying information.
Fair point about reputational harms being worse and possibly too punishing in some cases. I think in terms of a proposed standard it might be worth differentiating (if possible) between e.g. careless errors, or momentary lapses in judgement that were quickly rectified and likely caused no harm in expectation, versus a pattern of dishonest voting intended to mislead the EAF audience, and especially if they or an org that they work for stand to gain from it, or the comments in question are directly harmful to another org. In these latter cases the reputational harm may be more justifiable.
I think we should hesitate to protect people from reputational damage caused by people posting true information about them. Perhaps there’s a case to be made when the information is cherry-picked or biased, or there’s no opportunity to hear a fair response. But goodness, if we’ve learned anything from the last 18 months I hope it would include that sharing information about bad behaviour is sometimes a public good.
I would guess that most people engage in private behavior that would be reputationally damaging if the internet were to find out about it. Just because something is true doesn’t mean you forfeit your rights to not have that information be made public.
I think people might reasonably (though wrongly) assume that forum mods are not monitoring accounts at this level of granularity, and thus believe that their voting behavior is private. Given this, I think mods should warn before publicly censoring. (Just as it would be better to inform your neighbor that you can see them doing something embarrassing through their window before calling the police or warning other people about then—maybe they just don’t realize you can see, and telling them is all they need to not do the thing anymore, which, after all, is the goal.)
Frankly, I don’t love that mods are monitoring accounts at this level of granularity. (For instance, knowing this would make me less inclined to put remotely sensitive info in a forum dm.)
Writing in a personal capacity; I haven’t run this by other mods.
Hi, just responding to these parts of your comment:
We include some detail on what would lead moderators to look into a user’s voting activity, and what information we have access to, on our “Guide to norms on the Forum” page:
(In addition, note that moderators can’t just go into a user’s account and check their voting history even when we do have reason to look into that user. We require one of the Forum engineers to run some queries on the back end to yield this information.)
Finally, to address your concern about direct messages on the Forum: like a regular user, a moderator cannot see into anyone else’s messages.
Hope this is helpful :)
Also writing in a personal capacity.
Thanks for writing this! To clarify a few points even more:
I confirm this, and just want to highlight that
this is pretty rare; we have a high bar before asking developers to look into patterns
usually, one developer looks into things, and shares anonymized data with moderators, who then decide whether it needs to be investigated more deeply
If so, a subset of moderators gets access to deanonymized data to make a decision and contact/warn/ban the user(s)
On
I confirm this, but I want to highlight that messages on the forum are not end-to-end encrypted and are, by default, sent via email as well (i.e. when you get a message on the forum you also get an email with the message). So forum developers and people who have or will have access to the recipient’s email inbox, or the forum’s email delivery service, can see the messages.
For very private communications, I would recommend using privacy-first end-to-end encrypted platforms like Signal.
Thanks; this is helpful and reassuring, especially re: the DMs. I had read this section of the norms page, and it struck me that the “if we have reason to believe that someone is violating norms around voting” clause was doing a lot of work. I would appreciate more clarification about what would lead mods to believe something like this (and maybe some examples of how you’ve come to have such beliefs). But this is not urgent, and thanks for the clarification you’ve already provided.
Yeah, this is a reasonable thing to ask. So, the “if we have reason to believe that someone is violating norms around voting” clause is intentionally vague, I believe, because if we gave more detail on the kinds of checks/algorithms we have in place for flagging potential violations, then this could help would-be miscreants commit violations that slip past our checks.
(I’m a bit sad that the framing here is adversarial, and that we can’t give users like you more clarification, but I think this state of play is the reality of running an online forum.)
If it helps, though, the bar for looking into a user’s voting history is high. Like, on average I don’t think we do this more than once or twice per month.
Thanks, this is also helpful! One thing to think about (and no need to tell me), is whether making the checks public could effectively disincentivize the bad behavior (like how warnings about speed cameras may as effectively disincentivize speeding as the cameras do themselves). But if there are easy workarounds, I can see why this wouldn’t be viable.
I agree that not all true things should be made public, but I think when it specifically pertains to wrongdoing and someone’s trustworthiness, the public interest can override the right to privacy. If you look into your neighbour’s window and you see them printing counterfeit currency, you go to the police first, rather than giving them an opportunity to simply hide their fraud better.
Maybe the crux is: I think forum users upvoting their own comments is more akin to them Facetuning dating app photos than printing counterfeit currency. Like, this is pretty innocuous behavior and if you just tell people not to do it, they’ll stop.
It seems like we disagree on how bad it is to self-vote (I don’t think it’s anywhere near the level of “actual crime”, but I do think it’s pretty clearly dishonest and unfair, and for such a petty benefit it’s hard for me to feel sympathetic to the temptation).
But I don’t think it’s the central point for me. If you’re simultaneously holding that:
this information isn’t actually a big deal, but
releasing this publically would cause a lot of harm through reputational damage,
then there’s a paternalistic subtext where people can’t be trusted to come to the “right” conclusions from the facts. If this stuff really wasn’t a big deal, then talking about it publically wouldn’t be a big deal either. I don’t think people should be shunned forever and excluded from any future employment because they misused multiple accounts on the forum. I do think they should be a little embarrassed, and I don’t think that moving to protect them from that embarrassment is actually a kindness from a community-wide perspective.
I feel like this is getting really complicated and ultimately my point is very simple: prevent harmful behavior via the least harmful means. If you can get people to not vote for themselves by telling them not to, then just… do that. I have a really hard time imagining that someone who was warned about this would continue to do it; if they did, it would be reasonable to escalate. But if they’re warned and then change their behavior, why do I need to know this happened? I just don’t buy that it reflects some fundamental lack of integrity that we all need to know about (or something like this).
I think that posting that someone is banned and why they were banned is not mainly about punishing them. It’s about helping people understand what the moderation team is doing, how rule-breaking is handled, and why someone no longer has access to the forum. For example, it helps us to understand if the moderation team are acting on inadequate information, or inconsistently between different people. The fact that publishing this information harms people is an unfortunate side effect, after the main effect of improving transparency and keeping people informed.
It doesn’t even really feel right to call them harmed by the publication. If people are harmed by other people knowing they misuse the voting system, I’d say they were mainly harmed by their own misuse of the system, not by someone reporting on it.
Then you needn’t object to the moderation team talking about what they did!
It’s unclear to me that naming names materially advances the first two goals. As to the third, the suspended user could have the option of having their name disclosed. Otherwise, I don’t think we’re entitled to an explanation of why a particular poster isn’t active anymore.
There’s also the interest in deterring everyone else from doing it (general deterrence), not just in getting these specific people to stop doing it (specific deterrence). While I have mixed feelings about publicly naming offenders, the penalty does need to sting enough to make the benefits of the offense not worth the risk of getting caught. A private warning with no real consequences might persuade the person violating the rules not to do it again, but double-voting would surge as people learned you get a freebie.
“double-voting would surge as people learned you get a freebie.”
I just don’t see this happening?
Separately, one objection I have to cracking down hard on self-voting is that I think this is not very harmful relative to other ways in which people don’t vote how they’re “supposed to.” E.g., we know the correlation between upvotes and agree votes is incredibly high, and downvoting something solely because you disagree with it strikes me as more harmful to discourse on the forum than self-voting. I think the reason self-voting gets highlighted isn’t because it’s especially harmful, it’s just because it’s especially catchable.
If the mods want to improve people’s voting behavior on the forum, I both wish they’d target different voting behavior (ie, the agree/upvoting correlation) and use different means to do it (ie, generating reports for people of their own voting correlations, whether they tend to upvote/downvote certain people, etc), rather than naming/shaming people for self-voting.
I think it’s more that upvoting your own posts from an alt is (1) willful, intentional behavior (2) aimed at deceiving the community about the level of support of a comment (3) for the person’s own benefit. Presumably, most people who are doing it are employing some sort of means to evade detection, which adds another layer of deceptiveness. While I don’t like downvoting-for-disagreement and the like either, that kind of behavior presumptively reflects a natural cognitive bias rather than any of the three characteristics listed above. It is for those reasons that—in my view—downvoting-for-disagreement is generally not the proper subject of a sanctioning system,[1] while self-upvoting is.
I’ve suggested to the mods before that sanctions should sometimes be more carefully tailored to the offense, so I’d be open to the view that consequences like permanently denying the violator’s ability to vote and their ability to use alts might be more tailored to the offense than public disclosure. Those are the specific functions which they have demonstrated an inability to handle responsibly. Neither function is so fundamental to the ability to use the Forum that the mods should feel obliged to expend their time deciding if the violator has rehabilitated themselves enough to restore those privileges.
There could be circumstances in which soft-norm violative behavior was so extreme that sanctions should be considered. However, unlike “don’t multi-vote” (which is a bright-line rule for which the violator should be perfectly aware that they are violating the rules), these norms are less clearcut—so privately reaching out to the person would be the appropriate first action in a case like that.
For reasoning transparency / precedent development, it might be worthwhile to address two points:
(1) I seem to remember other multivoting suspensions being much longer than 1 month. I had gotten the impression that the de facto starting point for deliberate multiaccount vote manipulation was ~ six months. Was the length here based on mitigating factors, perhaps the relatively low number of violations and that they occurred on a single day? If the usual sanction is ~ six months, I think it would be good to say that here so newer users understand that multivoting is a really big deal.
(2) Here the public notice names the anon account pinkfrog (which has 3 comments + 50 karma), rather than the user’s non-anon account. The last multi account voting suspension I saw named the user’s primary account, which was their real name. Even though the suspension follows the user, which account is publicly named can have a significant effect on public reputation. How does the mod team decide which user to name in the public notice?
pinkfrog: 1 month (12 cases of double voting)
LukeDing: 6 months (>200 times)
JamesS: indefinite (8 accounts, number not specified)
[Redacted]: 2 months (13 double votes, most are “likely accidental”, two “self upvotes”)
RichardTK: 6 months (number not specified)
Charles He: 10 years (not quite analogous as these are using alts to circumvent initial bans, included other violations)
Torres: 20 years (not quite analogous as these are using alts to circumvent initial bans, included other violations)
Torres was banned for 20 years according to the link.
Corrected, thanks!
Reply to this comment from @John G. Halstead
(Written in a personal capacity, I did not check this with other moderators)
Thank you for the feedback! I didn’t want to go too off-topic, as this is unrelated to this post, so I’m replying here, but I want to quickly share some factual information for other readers.
You’re writing this in multiple comments. I want to make it clear that moderators did not endorse or “defend” (or symmetrically “attack”) the post as moderators. But of course, we do comment as users on parts we agree or disagree with (like any other user). Let us know if it’s not clear whether we’re commenting as users or as moderators.
As for your other warnings, I want to make sure other readers know that your last warning was not for discussing a specific topic, but for being uncivil and not constructive to the discussion. I agree that the situation in the first warning is less relevant to this case, apologies for bringing it up.
Just a quick note to say that we’ve removed a post sharing a Fermi estimate of the chances that the author finds a partner who matches their preferred characteristics and links to a date-me doc.
The Forum is for discussions about improving the world, and a key norm we highlight is “Stay on topic.” This is not the right space for coordinating dating. (Consider exploring LessWrong, ACX threads/classifieds, or EA-adjacent Facebook/Reddit/Discord groups for discussions that are primarily social.)
We’re not taking any other action about the author, although I’ve asked them to stay on topic in the future.
Moderation update:
Around a month ago, a post about the authorship of Democratising Risk got published. This post got taken down by its author. Before this happened, the moderation team had been deciding what to do with some aspects of the post (and the resulting discussion) that had violated Forum norms. We were pretty confident that we’d end up banning two users for at least a month, so we banned them temporarily while we sorted some things out.
One of these users was Throwaway151. We banned them for posting something a bit misleading (the post seemed to overstate its conclusions based on the little evidence it had, and wasn’t updated very quickly based on clear counter-evidence), and being uncivil in the comments. Their ban has passed, now. As a reminder, bans affect the user, not the account, so any other accounts Throwaway151 operated were also affected. The other user was philosophytorres — see the relevant update.
It’s kind of jarring to read that someone has been banned for “violating a norm”—that word to me implies that they’re informal agreements between the community. Why not call them “rules”?
Quick update: we’ve banned Defacto, who we have strong reason to believe is another sockpuppet account for Charles He. We are extending Charles’s ban to be indefinite (he and others can appeal if they want to).
You can find more on our rules for pseudonymity and multiple accounts here. If you have any questions or concerns about this, please also feel free to reach out to us at forum-moderation@effectivealtruism.org.
We’ve banned Vee from the Forum for 1 year. Their content seems to be primarily or significantly AI-generated,[1] and it’s not clear that they’re using it to share thoughts they endorse and have carefully engaged with. (This had come up before on one of their posts.) Our current policy on AI-generated content makes it clear that we’ll be stricter when moderating AI-generated content. Vee’s content doesn’t meet the standards of the Forum.
If Vee thinks that this is not right, they can appeal. If they come back, we’ll be checking to make sure that their content follows Forum norms. As a reminder, bans affect the user, not the account.
Different detectors for AI content are giving this content different scores, but we think that this is sufficiently likely true to act on.
It’s hard to be certain that something is AI-generated, and I’m not very satisfied with our processes or policies on this front. At the same time, the increase in the number of bots has made dealing with spam or off-topic/troll contributions harder, and I think that waiting for something closer to certainty will have costs that are too high.
Update, we have unbanned Vee. We are new to using AI detection tools and we made a mistake. We apologize.
Moderation update:
I’m indefinitely banning JasMaguire for an extremely racist comment that has since been deleted. We’ll likely revisit and update our forum norms to explicitly discourage this sort of behavior.
Please feel free to get in touch with forum-moderation@effectivealtruism.org if you have any concerns.